***** and I had agreed that during the time period of me not having a job that no automatic payments would be taken from the account. We apologize for the customers' recent experience at FlexShopper. FlexShopper - nationalcreditdirect.com Stay away from this place. We are sorry to hear that you had a frustrating experience. However, I have a lawyer on retainer and all my receipts sitting on ready. They should be audited by the IRS! (833) 847-3463 Get a $25 Gift Card! Our investigation revealed a FlexAdvantage membership continued billing $3.99 weekly after the consumer paid off the lease on 03/17/23. At no point did anyone call or send any information saying that he had been removed from my case. Experience the most up to date processors and touch technology. FlexShopper, Inc. Reports 2022 Fourth Quarter and Year Please help me because I am still paying for merchandise that I have yet to receive , VERY UNPROFESSIONAL. This option is more than the 90 same cash price but less than the 52 weeks payoff3. This person doesn't want to get caught up in a scheme of not getting what is paid for, broken merchandise, or late delivery. But the main issue is that Flexshopper sold my account without any type of communication. And none of cards have that number. They state if you pay in full within 90 days you get your product for retail/listing price. I spoke to a customer sales associate Garry earlier today. 8 Excluding the marketplace customers that reside in Florida, Texas and North Carolina you will own the item(s) and not have to pay any additional amount if you pay the full Cash Price (the Cash Price is the price we charge for a cash sale of the item (or $50 more than the price the merchant you select charges) plus sales taxes and may be higher than the price you would pay if you were to purchase the item(s) directly; if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent, which makes it less expensive to purchase the items before the end of the term of the Lease). Though we normally aim to deliver a great experience, it seems we missed the mark this time. I selected monthly . As a courtesy we have closed the lease and the consumer has no further obligation to FlexShopper. Told me I was good. Accept and digitally sign lease agreement to complete purchase. Guarantee you am not the only one. Not to mention they have off shore employees not located in the US that have no idea what there doing making matters worse. In response to the customers complaint, our records showed that on or about 7/22/2022, the customer was in communication with a Billing Manager and customers payment information was removed at the customers request and customer was instructed to call in their outstanding payments. Once this is over I will never use them again. And lefted a call back number. The actual weekly payment may vary depending on how much spending limit you use and will be in your Lease. Rates and terms may also vary depending upon the state where you reside. If the item you want is available at another location, and if it is the same merchant, you may be able to resume your application at the new location and complete your lease transaction. If you need tires, use AFFIRM. Now they are telling me I'm missing a payment for may and October. Wrong of me telling them that. Very disappointed. The item was returned 7 months ago!!! Please review all emails from the resolutions area and from this BBB complaint. now, Im going to have to pay for it! We are here to help; If the customer has any further questions or concerns, they may contact us via email at************************************** or call our *************************** at **************. I had canceled my bank account to open another one. FlexShopper's Return On Capital Employed Insights WebFlexWallet lets you lease to own qualifying merchandise, including electronics, appliances Dont thingking? I ordered a robot vacuum and and xbox series x bundle and received the vacuum and the xbox controller and head set but not the xbox series x and was charged my first payment. I called to get confirmation of a order request because I did not see it on my account. Its going on 2 weeks since I was told a refund was requested. 724 Reviews of Flexshopper.com - Sitejabber You have the freedom to lease what you want from where you want. The only place they tell you about having to call to set up monthly payments is buried in the faq section. You can choose to pay a lump-sum to complete the purchase ahead of the deadline if your financial situation changes and you no longer want to make weekly payments but enjoy owning the product sooner. The lease was closed on 03/20/2023, and the payment was posted successfully. Tire Agent was great by staying in contact with me about the refund. So i've done a lease to own, so do i still have the 90 day option to pay off original price so i don't have to pay double? To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation, I don't necessarily recommend any rent-to-own businesses, but I gotta say their. RUN from flexshopper!!! 4 Free delivery offer applies to scheduled delivery on select major appliances, furniture, treadmills, ellipticals, exercise cycles, home gyms and outdoor grills. Cancel Items - FlexShopper API Docs Customer Reviews are not used in the calculation of BBB Rating. FlexShopper Lease-to-Own | Top Brands & Retailers I ordered tires through Tire Agent, financed through Flex Shopper. Well guide you through the process. I would avoid this company at all cost. Please reach out to our billing department and request to speak to a supervisor or manager. A debit/credit card is suitable to modify your request. The billing department always listened to my concerns. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. (We usually use the term "Lease.") 7 An initial security deposit and/or payment may be required. 3. Besides all of the extreme interest rates at the very very bottom there's a document which entitles you to cancel your order within three days of the initial purchase. This credit will be applied to the second weekly payment due, provided your first payment clears. Information provided by various external sources. We are happy to update your payment cycle. 1. For customers who are shopping for new furniture, electronics, home appliances and more, but don't have the cash for a large up-front payment or the credit to finance, lease-to-own can be an option to get them what they need with easy weekly payments and own in one year or less. Sites Where You Can Shop Now and Pay Later Top 7 Sites Like Stoneberry for Online Shopping [2023] (We usually use the term "Lease.") Now the stuff i ordered on December 12 is now not going to be here for the Christmas present it was bought for and still haven't been given a date or any information about when i can expect the xbox. BBB Business Profiles are subject to change at any time. You can also lease refurbished, re-certified and some used items if you choose to do this. I called and set up my new bank credit card and paid 4 payments up front. They Debit your account multiple time each week and then when you pay it off they continue to debit your account after you pay it off. See a selection of top brands and products in that category, as well as deals and sales. There are no hidden fees and easy weekly payments. Rates and terms may also vary depending upon the state where you reside. Ridiculous! I just learned the hard way. We love to hear from you! Beware of your worse experience when lease to owning with this company. I paid my elevtric bill. If the consumer has any further questions or concerns, please do not hesitate to contact us at **************************************. Back to Top 4. FlexShopper I have tried calling this company several times the first time was yesterday and they said they would look into it and send me an email. As for taking from Finding the perfect item to match you your personal style is a cinch thanks to our incredible inventory. BBB Business Profiles generally cover a three-year reporting period. If the consumer has any further questions or concerns, please do not hesitate to contact us at*************************************. For one, unless you have a weekly paycheck, this site isn't for you. We hope this helps and happy shopping! I am looking for two laptops and one ps4vr. This credit will be applied to the second weekly payment due, provided your first payment clears. Also, the signed agreement I have w them has no mention that as a Florida resident I am excluded from their promotion. Wed love the chance to earn back your trust and further investigate your feedback. We use dedicated people and clever technology to safeguard our platform. This credit will be removed from your account if your first weekly payment fails. Ive also gotten a return label for two other things Ive retuned but now they are refusing to do so. All return requests include an email questionnaire customers need to reply to regarding the reason for returning an item so the request can be initiated and processed. Browse our marketplace to find exactly what youre looking for today. I purchase the Elite Gourmet 21L Stainless Steel Digital Air Fryer Oven with LCD Display and Interior Light - Stainless Steel haven't had it a year yet, and the knob broke off where I am not able to cut the fryer on or off. Customers can change their weekly payments to bi-weekly or monthly, whatever fits their schedule. This credit will be removed from your account if your first weekly payment fails. They want me to go to the DMV and reissue license I my new address which is unnecessary since I just have to report it. The weekly payment was processed on Thursday 03/16/2023, to be posted on or after Friday 03/17/2023. 2022 FlexShopper, LLC. Flexshopper makes every effort to resolve customer inquiries and complaints in a timely matter whenever reasonably practical. Custom fabric/color swatches for some items can also be ordered online. Ive purchased many things from this company with no problem. Suspected identity theft. Contact our Billing Department via phone at (855) 353-9289 press 1 and a representative will assist you in setting up those arrangements.. I got tires in December and i used flexshopper for the first and only time. FlexShopper Reviews - Is it Legit? Read Customer Reviews I have seen negative responses for this company and afraid to get caught up not getting what i paid for, broken merchandise, late delivery and taking. Instead of gaining interest, customer's easy weekly payments always stay the same. It let me have what i wanted earlier and for a fair price. An initial security deposit and/or payment may be required. But my question is why not ? You can lease-to-own one or multiple items with your available spending limit, Most of the products are new with a wide selection of the latest electronics, You dont need to go to a local lease-to-own store shop from the comfort of your home, If you need a product we dont have, with, PC Laptops, MacBooks, ChromeBooks & 2-in-1s, Apple Desktops, All-In-Ones & Desktop Towers, Printers & Scanners, Networking & Wireless and Hard Drives & Storage, Accessories such as Keyboards, Mice, Webcams, Headsets and Speakers, LED & LCD, 4K Ultra HD, OLED & QLED and Smart TVs, Home Theater Systems, Sound Bars and Receivers, Projectors & Projector Screens, TV Stands and Home Theater Seating, TV Accessories such as Antennas, Remote Controls and Karaoke Systems, Consoles, Games and Controllers for Xbox, PlayStation and Nintendo, Gaming Chairs, Headsets and PC Gaming Accessories, Retro Gaming Consoles and the latest in Kids Technology, French Door, Compact, Top & Bottom Freezer Refrigerators, Washing Machines, Dryers and Washer/Dryer Combos, Ovens, Ranges, Cooktops, Microwaves and Dishwashers, Small Appliances including Coffee Makers, Slow Cookers, Fryers, Blenders and Toaster Ovens, Upright, Handheld and Robotic Vacuums and Carpet Steamers, Air Conditioners, Air Purifiers, Humidifiers & Dehumidifiers, Fans and Heaters, Living Room: Sofas, Sectionals, Coffee & End Tables, Recliners and Chaise Lounges, Bedroom: Mattresses, Beds, Dressers, Nightstands, Vanities and Armoires, Kitchen & Dining: Tables, Chairs, Dining Sets, Bars and Buffets, Patio: Outdoor Dining Sets, Sofas, Bistro Sets, Patio Bars and Fire Pit Sets, Baby & Kids: Cribs, Changing Tables, Rocking Chairs, Kids Bedroom Sets and Desks. They told me they would not charge me, but did. Flexshoppers lease-to-own option allows consumers another financial option to shop the goods you want and need today. They $#*!ing suck, don't ever buy from them. My payment info is screenshotted to show I have never missed a payment, but screw me I guess Hi James, Thank you for being a valued FlexShopper customer. WebCustomers can lease-to-own in your store all from within the FlexWallet app with a few So this is where it got even more weird, I was so infuriated I YELLED at them. While customer indicates that they attempt to reach Flexshopper, Flexshopper has no call records of any such effort since August 2023. Customers can shop a selection of thousands of products and the brands they love. Any time I try to chat, they are closed, and when I call I get nothing. I told them it must be a scheduled pick up and they wont accept. Why ask me to select monthly or weekly if your going to ignore my selection and just set it up as weekly and let the customer assume their selection is how its going to be done. For FlexShopper, the positive return on capital employed ratio of 0.25% suggests that management is allocating their capital effectively. Are the items brand new that you rent to own? I asked them to be diligent on the matter because I work 6 days a week and most likely I wasn't gonna be home. They will work with you on payments. FlexShopper ranks 28th among Marketplace sites. The spending limit is the total Cash Price of the goods you can lease before tax and shipping. I brought a snapper 82v cordless push mower on credit with batteries and charger the battery and charger went bad they said I would have to pay for a new charger and battery I am not happy at all I paid almost 600 so far for it. Find another way to get what you want/need. Then it showed iwas behind again.called in talked to a supervisor. We appreciate your business and sorry to hear about the issue you are having. I dont have the funds! 9 All lease-to-own decisions and rates and terms are subject to approval pursuant to underwriting criteria related to the applicants credit quality. There are many better options out there. They have more retailers but I wanted to name a few. AFTER signing the contract I got an email congratulating the purchase but it had on parentheses the VERY IMPORTANT FACT that as a resident of FLORIDA, NC or Texas I did not qualify for the 90 days SAC option! RCW 9A.56.096 lists out "What!" The prior lease referenced by Jason Oakley has been closed another more recent lease was closed as an accommodation to Jason Oakley. I had to request the return 3 times before it was done and was told I would not get a refund bc I didn't request the return in time. As a matter of policy, BBB does not endorse any product, service or business. I started using flexshopper last year. Yes, this option is available on every lease! All I wanted to do was deactivate my account with these predators, and it was "we'll send your request to the review team", and not, you know, honoring my request right then and there.That being said, there are MUCH BETTER alternatives to Flexshopper, including saving money for a wanted item and buy outright, or going without an item in the first place. Now I'm told my account is closed and I am not owed any money. You can make 52 weekly payments or exercise an Early Purchase Option to acquire ownership of the rented goods. 8 Excluding the marketplace customers that reside in Florida, Texas and North Carolina you will own the item(s) and not have to pay any additional amount if you pay the full Cash Price (the Cash Price is the price we charge for a cash sale of the item (or $50 more than the price the merchant you select charges) plus sales taxes and may be higher than the price you would pay if you were to purchase the item(s) directly; if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent, which makes it less expensive to purchase the items before the end of the term of the Lease).
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