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19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises. City, Tsim Sha Tsui, Hong Kong, (Mon-Fri: 8:00AM-8:00PM / Sat: 10:00AM-4:00PM / Sun:
20102023Regal Sea Media LLC. Royalcaribbean.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats. Contact Information 1050 Caribbean Way Miami, FL 33132-2028 Visit Website (800) 256-6649 Customer Complaints 1,981 complaints closed in last 3 years 707 complaints closed in last 12 months Read. Whether you cruise multiple times per year or you're new to cruising, the goal of Royal Caribbean Blog is for it to bea useful resource for keeping up to date with what's new and exciting with Royal Caribbean. Royal Caribbean Cruises website is deemed to be popular and indicating that it receives a high volume of traffic. Own and manages all aspects of Point of Sale (POS) revenue across the fleet for Royal Caribbean International. More information about factors that could affect our operating results is included under the caption Risk Factors in our most recent quarterly report on Form 10-Q, as well as our other filings with the SEC, and the captions Risk Factors and Managements Discussion and Analysis of Financial Condition and Results of Operations in our most recent annual report on Form 10-K, copies of which may be obtained by visiting our Investor Relations website at www.rclinvestor.com or the SECs website at www.sec.gov. I didn't even tried to connect my second device, and my phone didn't work as I said, I had request for showing my listings which I never got and I couldn't give the authorization, We were to board 11:30 am on the 26, but boarded at 10:00 pm. What internet options are available on board Royal
Manager, Global Contact Center, Projects, Process Improvement & Analytics at Royal Caribbean Group Miami-Fort Lauderdale Area 411 followers 407 connections Our goal has been to provide our readers with expansive coverage of all aspects of the Royal Caribbean experience. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information. Need to contact Royal Caribbean? I did not buy much this trip as I have all the nick nacks u sell. I also was given an OBC. This review was chosen algorithmically as the most valued customer feedback. C. Move. 0000036654 00000 n
Need to contact Royal Caribbean? David Gabauer, Lisa Lesinski-Gabauer & Devon Gabauer By then the main dining room was closed, had to eat at the buffet, that had limited food. To: Dear Mr. Jason Liberty - President and chief executive 17056205 06/06/22 Royal Caribbean Travel Protection Plan Desk at AON 8am-10pm EST Mon-Fri 9am-5pm EST Sat/Sun (800)453-4022 24-hour emergencynumber: (866)509-7716 or (603) 898-2679 Claim forms maybe obtained at www.TravelClaim.com Amenities Packages Bon Voyage 8am - 11pm . The most straightforward method of contacting Royal Caribbean is to call them on their toll-free number at800-256-6649. These statements include, but are not limited to: statements regarding revenues, costs and financial results for 2020 and beyond. Royalcaribbean.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Contact our Guest Care team via our Post-Cruise Inquiries page. Powered by Invision Community. invite to bid on a RoyalUp stateroom upgrade? Call center hours 24 hours, 7 days. However ComplaintsBoard has detected that: Featured Royal Caribbean Cruises complaints. 0000021149 00000 n
Certain statements in this release relating to, among other things, our future performance estimates, forecasts and projections constitute forward-looking statements under the Private Securities Litigation Reform Act of 1995. My Crown and Anchor number is [protected]. ( W/m-jb]wL} 10:00AM-4:00PM), (Mon-Fri: 9:30AM-6:30PM / Sat: 9:00AM-1:00PM), ATLASPACE, 16/F, Sun Life Tower, The Gateway, Harbor
The most straightforward method of contacting Royal Caribbean is to call them on their toll-free number at 800-256-6649. 2019 Royal Caribbean Cruises Ltd. Ships' registry: The Bahamas. package cost? If not, just leave blank. For more questions regarding travel Agents / Agencies,
Contact Uploading & Non-Users; Accessibility Help. 0000002512 00000 n
When I was on board, I was harassed by some teenage boys and was forced to file complaints against them. Have a question for the Sandals team? 0000038100 00000 n
16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Desired outcome: Your staff refuse to help! cruise ship? With your support, we can create more exciting content and share with everyone! This is not an authentic experience. 0000027293 00000 n
I did change $50 Australian in the casino and got 29 US$ and lost that in the machines so didn't play them again. 0000051692 00000 n
The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. How to get through to an operator:Dial (800) 398-9819. 0000004668 00000 n
June.13.2022 Click here to get notifications about new complaints of Royal Caribbean Cruises. I couldn't go back on the ship, but they gave me a number to call so they can mail it back to me. The company provides a physical address, 8 phone numbers, and email, as well as 4 social media accounts. Where can I use my Deluxe Beverage Package? The average RCL salary is $47,500. April 2023 - On Icon of the Seas, families and friends can team up to race against the clock and crack the code at Royal Caribbean's latest and greatest Royal Escape Room. Report your issue or complaint with Royal Caribbean by contacting its Post Cruise Guest Relations department. My entire family got together for this cruise and we were all looking forward to it. The issue regarding the flea You have an employee by the name of Selii Sundii Sangan, who, exchanged his personal contact and social media information with a 10000% they are masters of bait and switch!currently on our cruise We are waiting on a call back from you regarding not giving us the Dear Royal Caribbean, stream They offer so many other better experiences than this! 1050 Caribbean Way Miami, FL 33132 https://www.royalcaribbean.com Phone Contacts Main: (305) 539-6000 Customer Service: (800) 256-6649 Toll Free: (866) 562-7625 Email Contacts RoyalGuestRelations@rccl.com Guestclaims@rccl.com Social Media Contacts Executive Contacts Primary Contact Carlos Jimenez Sr. Royal Caribbean Group is also a . 0000004372 00000 n
We appreciate your patience in affording us the time to respond to your request. 0000039187 00000 n
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Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. They could of cared less and made me wait over 60min to speak with a manager and then said no one could talk. According to Vickers Mandy, Liliia my wife not allowed because she is from sanction country Ukraine, while she presented her permanent card Brilliance of the sea, leaving from Tampa on November 26,2002, 5 nights, 6 days. I would appreciate a refund from this excursion on my NOT PERFECT DAY @ COCO CAY. When is the final payment for my cruise vacation due? Thank you for contacting Princess Cruises. I called on Dec 8 to cancel a reservation for medical reasons. 24/7. 0000037531 00000 n
Can I order multiple drinks at a time with Royal
RCL has 77,000 employees, of which 46 are in a leadership position. Anchor points at the rate associated with my upgraded
Royal Caribbean Group What are RCCL current Customer service and resolutions department email addresses. I went on a cruise on the week of Dec 18-24th. 0000039533 00000 n
Sailing Nov 5, 2022, booking number 1275250. 2022 Royal Caribbean Cruises Ltd. Ships' registry: The Bahamas. While phones are easy, contacting Royal Caribbean on social media has proven to be a very effective and quick way to get answers too. What is a Royal Caribbean beverage drink package? 0000027877 00000 n
She was built in 2018 in the Chantiers de l'Atlantique shipyard in Saint-Nazaire, France, the fourth in Royal Caribbean's Oasis class of cruise ships. If you booked through a Travel Agent/Agency and need to make
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I think there should be just 1 charge for each cabin for tips NOT each person. While I was compensated a measly 18.00 Good evening,
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Royal Caribbean Group. 0000046565 00000 n
Feel free to contact them. Press 2 and wait for operator.Dial (866) 562-7625. This topic is now archived and is closed to further replies. Very disappointment in this cruise, it was a waste of money, no more Royal Caribben Cruises! 0000015458 00000 n
Its advertising at its finest, business opportunity to take 100$ out of your pocket. 0000019062 00000 n
Feb 03, 2023. We found clear and detailed contact information for Royal Caribbean Cruises. 0000123258 00000 n
Refunds are not an instant process, but many cruisers have reported it taking a number of weeks to be processed. If you prefer written complaints,email itor send a letter to Post Cruise Guest Relations at 1050 Caribbean Way, Miami, FL 33132. How does booking with the Royal Caribbean Air2Sea
Wait for operator.Dial (800) 256-6649. 4 0 obj Public Health & Medical. Here, you can download the 2008 cruise ship . Address: 1050 Caribbean Way. Contact our Guest Care team. My 12-year-old daughter is really disappointed! Universal Orlando Resort. oM2R0ht"/!LJ.idY5o9K\=`SjsKV]-O! onboard a Royal Caribbean cruise ship? With 4000+ PEOPLE on board this sure would mount up to big $. We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone. Call800/256-6649 (514/285-9723 for outside the U.S.). Is there an email address for resolutions department? 0000038075 00000 n
If I test positive for COVID-19 right before my cruise or
If you prefer written complaints, email it or send a letter to Post Cruise Guest Relations at 1050 Caribbean Way, Miami, FL 33132. Announcing Our 2023 Cruisers' Choice Award Winners! I am a Diamond Member and about to be a Diamond plus member. Is this really how you treat your customers? Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. The booking number was 7230539 We are waiting on a call back from you regarding not giving us the discount on the Watch that we purchased. Reservation number.9653758 Words such as anticipate, believe, could, driving, estimate, expect, goal, intend, may, plan, project, seek, should, will, would, considering, and similar expressions are intended to help identify forward-looking statements. Submit a complaint and get your issue resolved. This could be an indication of a very positive reputation. Corporate Phone Number: 1-305-539-6000. My cruise was 3/12/23-3/18/23 I purchased internet for 2 devises, I m a realtor and needed to be connected I had 4 deals closing and 2 listings, I spent most of my time trying to see where I can get better service, in my room there was never service, also at dinner and most of the day, I have screen shots of the multiple times at different times of the day where it said no service , not connected, etc. If you prefer to call, our teams will be happy to discuss things with you: Before you leave: 0344 493 4005 Once you're home: 0344 493 2063 All calls charged at local rate Still need help? Royal Caribbean Cruises Ltd. Phone: 305.539.6000. This webpage will guide you to the correct contact to help ensure your . If your cruise was cancelled by the cruise line, you can avoid waiting on the phone to cancel by using an online form. To have Royal Caribbean apply my $500 rewards to my 2023 cruise. Today we get declined in a very rude form from onboard to mariners of the seas (while we're waiting for several hours with 6 month crying infant in the terminal) booking number 1949871. How do I purchase a Royal Caribbean beverage package? Saturday - Sunday 9:00am to 6:00pm ET. Undue reliance should not be placed on the forward-looking statements in this release, which are based on information available to us on the date hereof. Miami, FL 33132-2096, Email I had to pay an additional 1 night hotel room and additional 1 day rental car. Manager, Guest Experience 1050 Caribbean Way The best way I have found to contact them regarding billing or any other mishaps that may occur is to call and be very stearn with the first person that answers the phone and request to speak to the resolution dept. 0000011580 00000 n
Manager, GPS Operations Support at Royal Caribbean Group Fort Lauderdale, Florida, United States 309 followers 310 connections Join to view profile Royal Caribbean Group Indiana State. Anything Even, Im sorry, 1-14/23 I have been on hold for 2 Hr and 15 Minutes to talk to a representative about our reservation I need a refund for this Voom package, (SetSail Pass)? Your message has been received. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 0000018410 00000 n
How can I redeem my Future Cruise Credit? 0000061447 00000 n
Phone. ROYAL CARIBBEAN SALES AND SUPPORT DIRECTORY Your Strategic Account Managers and Business Development Support Specialists are here to support you and all of your Sales needs. The domain associated with Royal Caribbean Cruises is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence. Cruise Royal Caribbean, cruise, Complaints advertisement I have Tmobile with unlimited international data so thats what saved me every time I got down in each port. By PLAN A CRUISE; Today's Deals; directly with us. The company provides a physical address, 8 phone numbers, and email, as well as 4 social media accounts. On January 5, 2023 I (Erin M. Laguna), booked a cruise for myself, my mother (Rita M. Salcines) and my son, (Jonas Laguna). 0000027318 00000 n
That was the second scam. C1-*FP-3o"@6BHaAVtm`]4q,TCDW>7xK[4Lps0h_NQ|(Ik>. The cruise was poorly staffed. Called back immediately to continue to try and get a hold of someone home time is a liter 2 hour 30 min 0000010144 00000 n
My family and I were on the Radiance of the Sea out of Port Orleans on 12/31. Call-back available YES. My executives. The good news is refunds are flowing and being processed, but some of the older cancellations strangely take the longest to get through. Contact Royal Caribbean Cruises now Resolver is not affiliated to, linked with or otherwise endorsed by Royal Caribbean Cruises. Thank you for your help, Michael D Monroe, [protected], [protected]@msn.com, Desired outcome: With your support, we can create more exciting content and share with everyone! What support is provided if my flight purchased through
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Copyright 19952023 The Independent Traveler, Inc. First of all, this is a request not a Im so sorry to hear of your families disappointment. Email Address: infode@rccl.com Local Times: Monday - Friday: 9 AM-6 PM Phone: 848-000977 Fax: Email Address: servizioclienti.it@celebrity.com Local Times: Monday - Friday: 9 AM-1 PM Saturday-Sunday: 2:30 PM-6:30 PM Phone: 0046 (0) 20 386 386 Email Address: infono@rccl.com Local Times: Monday to Friday 09:00AM to midnight 5kOGLHI
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Show more Royal Caribbean Cruises Ltd. headquarters is in Miami, FL. Press alt + / to open this menu. Caribbean's all-inclusive beverage packages? Phone: 305-539-6000. We have paid over $5,000 for these cruises, and On the Tasmania, leg have been allocated a balcony with an obstructed view. non-refundable deposit fare, what refunds will apply? Like what you see? Just an email saying "your item could not be found". .'FB~^sVBj}FU@R"=lJMo #y FY5xG:7%D{&iKOL['Owg'4o!%19> 0000007599 00000 n
Quality of food in every dining area was POOR! 0000034054 00000 n
Resolution Specialist: $36,074: $17.34: 3: Customer Service Representative: $34,010: $16.35: 4: . 0000038468 00000 n
Michael Burdette. If you prefer to call, our teams will be happy to discuss things with you: *Please see all applicable Terms & Conditions for Promotions. Forward-looking statements reflect managements current expectations, are based on judgments, are inherently uncertain and are subject to risks, uncertainties and other factors, which could cause our actual results, performance or achievements to differ materially from the future results, performance or achievements expressed or implied in those forward-looking statements. Can I use my Wi-Fi internet package at Perfect Day at
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Here are further demographic highlights of the leadership team: The RCL executive team is 39% female and 61% male. My family and I just returned from a cruise aboard Serenade of the Sea. Where do I find my cruise reservation documents? Royal Caribbean Cruises Customer Support Lowest Rating. Desired outcome: In addition, many of these risks and uncertainties are currently heightened by and will continue to be heightened by, or in the future may be heightened by, the COVID-19 pandemic. 0000003528 00000 n
According to our analysis, Royal Caribbean Cruises appears to be offering travel services on their website. and general questions. associated costs are covered? Discount and a call for reservation. By Also quoted price is not what on written quote ! cruise? trailer
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Royal Caribbean Cruise Lines Headquarters is located at: Royal Caribbean International. Have received no response to one I was using.So do not know if being ignored of what. I did request a refund. However, some refunds may take up to 30 days to post. Royal Caribbean International; Celebrity Cruises; Silversea; . We have it in writing that the balance was not due until 1-30-23. 0000046226 00000 n
305-539-6000, Address Royal Caribbean Group 1050 Caribbean Way Miami, FL 33132-2096 Corporate Communications Phone 305-539-6000 Address Royal Caribbean Group 1050 Caribbean Way Miami, FL 33132-2096 Email CorporateCommunications@rccl.com RCL News Alerts Get News Alerts by Email Cautionary Statement Concerning Forward-Looking Statements Amusement & Theme Park. We found clear and detailed contact information for Royal Caribbean Cruises. v]:/5B&'$5H^Hu2CQ+c3")a}o+Wj6!dVw I N^
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Caribbean cruise ships? I left my handbag in the stateroom drawer, and upon leaving the ship, I notified them. directly, as We can't process those changes, unless you booked
Click here to reload the page in order to enable certain features. 0000039893 00000 n
Your travel agent has new digital tools they can access to check on the progress of a refund request, as well as be able to reach out to the right person at Royal Caribbean for further inquiries, such as if the refund amount is incorrect. Royalcaribbean.com you are considering visiting, which is associated with Royal Caribbean Cruises, is very old. SOUTHEAST Senior BDS Adrian Alvarez BDSSupport@rccl.com1 -8003272056 x37979 a5=%LzXtUCgMoUidn>FG[#Tpy"F&j_7sWn Jump to. 0000020759 00000 n
(We paid $2506.64 for a JUNIOR SUITE. Address 1050 Caribbean Way Miami, FL 33132 https://www.celebritycruises.com/ Phone Contacts Main: (800) 647-2251 Customer Service: (800) 256-6649 Reservations: 800 647 2251 Celebrity Website Assistance: 800 722 5941 Group Bookings: 888 727 4907 Corporate Group Quotes: 800 722 5934 Charter Quotes: 800 722 5934 Cruise Gift Certificates: 888 837 5676 when we dined at Samba Grill the drinks came after the dinner. This is Unsatisfactory customer service by Royal Caribbean. Call picked up by a real person YES. Phone All rights reserved. This experience has traumatized me and my entire trip was ruined. stateroom category? Celebrity Guest Relations Department 1-844-418-6824; Post Cruise Questions or Comments: cec@celebrity.com; Lost and Found / Lost Luggage 1-844-418-6824; Lost and Found / Lost Luggage: cec . It was hard to get a hold of someone with the 800 number, since it was Christmas eve and a holiday weekend. To Dear Mrs. Vicki Freed - Sales, Trade OVERVIEW OF COMPLAINT. Royal Caribbean International's next-generation ship will feature a number of innovations. 10:00AM-2:00PM), (Mon-Fri: 8:00AM-6:00PM / Sat: 9:00AM-12:00PM), (Mon-Fri: 8:00AM-11:00PM / Sat & Sun:
I do not want an obstructed view. . My family's upcoming 9 day cruise sailing on 8/28/2023 on Odyssey of the Seas was just cancelled because it was chartered aka (rented by a wealthy entity). What travel documents are required to board? Do you know about when you'd like to sail? CocoCay? While waiting on hold, your phone system disconnected me. Find out the highest paying jobs at RCL and salaries by location, department, and level. do I cancel? 0000099504 00000 n
These guys just bought pigs, hauled them out to this little island and set up a 109$ per person petting zoo. 0000038789 00000 n
If my RoyalUp offer is accepted, will I earn Crown &
Call 800/256-6649(514/285-9723for outside the U.S.). Report your issue or complaint with Royal Caribbean by contacting its Post Cruise Guest Relations department. Miami, FL 33132 USA. We are here to help with reservations, Crown & Anchor memberships
Customer Number 866-562-7625 - by the Numbers. 10:00AM-9:00PM), (Mon-Fri: 3:00AM-8:00PM / Sat: 8:00AM-8:00PM / Sun:
V6H 3P1 Fax: +1 604-689-2662 Tel: +1 604-689-5713 Mexico & Caribbean - International Maritime Recruitment Agency (IMRA) (800) 845-2599. 0000013608 00000 n
I booked this cruise Share your photos and videos with others to prove the truth of your words. @ )$
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Corporate Guest Relations 1050 Caribbean Way Miami, FL 33132. Royal Caribbean Cruises Ltd. is in the sectors of: Tourism. tV9itwI6p'9:`q][t/YA&3aq< %+BMJg1n" IRtH79pD+n +s+L4d).adMu
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This portal focuses on assessing your company's profile, capabilities and managing the information required to manage our business relationship. Neighborhood Surfside is designed for young families with children. Corporate Headquarters. I had a comped cruise interior room. << /Length 5 0 R /Filter /FlateDecode >> cruise? Are gratuities included in the Royal Caribbean beverage
Press 0. Monday - Friday 9:00am to 10:00pm ET. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. 0000018227 00000 n
I recently came off Wonder of the Seas sailing for November 27th ending Dec 4. 17% of RCL management is Hispanic or Latino. 0000013741 00000 n
Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. Based on our data team's research, Richard D. Fain is the RCL's CEO. According to Royal Caribbean's website, in most cases, refunds will post to the original form of payment about 7 to 10 days after theyre fully processed. ,^':/DBN2KfR@RCl)cM>?V $DIPcR$)RiRQoN#CADg4C1$K Xp8[?dZR{[=^l_m- )/PATEx3LjBIhsl{N`j2ZAQ76$iwTD.1s|R88pr)I:b'FN3ld$n=oe@d".0^25sF=G-#Wi5\6};z9p?n05*"5T7(g9,cc9
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Rj( After which, I called RCCL to tell them about the complete unpleasant experience. Frommer's, and carefully selected third parties, use cookies on this site to improve performance, for analytics and for advertising. Royal Caribbean Cruises Ltd. is focused on procuring products and services from suppliers . The best way to address your complaint is to raise the issue as soon as it comes up. Read full review of Royal Caribbean Cruises, I WOULD LIKE A RESPONSE ([protected]@bigpond.com). I choose the 8 day cruise which cheats my family of one day of cruising, but I am going with the flow. personal information associated with their corresponding Club Royale Account, including email address, address, and phone number, current when sailing on a Royal Caribbean International cruise and speaking with Casino Host or by contacting Royal Caribbean International at ClubRoyalerccl.com. 0000109781 00000 n
program work. It is not possible to predict or identify all such risks. Contact Us Get support by Phone or Email 0344 493 4005 Email Your Questions Locate a Travel Agent Examples of these risks, uncertainties and other factors include, but are not limited to the following: the impact of the global incidence and spread of COVID-19, which has led to the temporary suspension of our operations and has had and will continue to have a material adverse impact on our business and results of operations, or other contagious illnesses on economic conditions and the travel industry in general and the financial position and operating results of our Company in particular, such as: the current and potential additional governmental and self-imposed travel restrictions, the current and potential extension of the suspension of cruises and new additional suspensions, guest cancellations; our ability to obtain sufficient financing, capital or revenues to satisfy liquidity needs, capital expenditures, debt repayments and other financing needs; the effectiveness of the actions we have taken to improve and address our liquidity needs; the impact of the economic and geopolitical environment on key aspects of our business, such as the demand for cruises, passenger spending, and operating costs; incidents or adverse publicity concerning our ships, port facilities, land destinations and/or passengers or the cruise vacation industry in general; concerns over safety, health and security of guests and crew; further impairments of our goodwill, long-lived assets, equity investments and notes receivable; an inability to source our crew or our provisions and supplies from certain places; the incurrence of COVID-19 and other contagious diseases on our ships and an increase in concern about the risk of illness on our ships or when traveling to or from our ships, all of which reduces demand; unavailability of ports of call; growing anti-tourism sentiments and environmental concerns; changes in US foreign travel policy; the uncertainties of conducting business internationally and expanding into new markets and new ventures; our ability to recruit, develop and retain high quality personnel; changes in operating and financing costs; our indebtedness, any additional indebtedness we may incur and restrictions in the agreements governing our indebtedness that limit our flexibility in operating our business, including the significant portion of assets that are collateral under these agreements; the impact of foreign currency exchange rates, interest rate and fuel price fluctuations; the settlement of conversions of our convertible notes, if any, in shares of our common stock or a combination of cash and shares of our common stock, which may result in substantial dilution for our existing shareholders; our expectation that we will not declare or pay dividends on our common stock for the near future; vacation industry competition and changes in industry capacity and overcapacity; the risks and costs associated with protecting our systems and maintaining integrity and security of our business information, as well as personal data of our guests, employees and others; the impact of new or changing legislation and regulations or governmental orders on our business; pending or threatened litigation, investigations and enforcement actions; the effects of weather, natural disasters and seasonality on our business; emergency ship repairs, including the related lost revenue; the impact of issues at shipyards, including ship delivery delays, ship cancellations or ship construction cost increases; shipyard unavailability; and the unavailability or cost of air service.