You can call us toll-free at 1-855-427-4682 or at the number listed on your medication label. Stay up to date on the latest OptumRx information, Arkansas Prior Authorization or Exception Request. Providers who are not eRx-enabled will now receive these notifications via secure direct message within their EHR workflow. Stock photos used. To help make sure you get the medications you need, check to see if theyre covered at OptumRx.com or in the mobile app. 1-800-356-3477. Contact OptumRx anytime at 1-888-658-0539, TTY 711. [[state-start:null,AL,AS,AK,AZ,AR,CA,CO,CT,DE,FL,GA,GU,HI,ID,IL,IN,IA,KS,KY,LA,ME,MD,MA,MI,MN,MS,MO,MT,MP,NE,NV,NH,NJ,NM,NC,ND,OH,OK,OR,PA,PR,RI,SC,SD,TN,TX,UT,VT,VI,WA,VA,DC,WV,WI,WY]]. Ask your doctor to send an electronic prescription to OptumRx. It is important to know if your prescription is covered by your health insurance plan. Call the number on the back of your membership card or call the corporate switchboard, . Want answers to commonly asked questions and topics ? Call 1-800-711-4555, 5 a.m. 10 p.m. PT, Monday-Friday and 6 a.m. 3 p.m. PT, Saturday. Prescription Order Form (PDF) (743.42 KB) For more information about home delivery with OptumRx, visit the OptumRx Education Center. PDF Submitting a prescription to Optum Home Delivery OptumRX Prior Prescription Authorization Form. . Sign up to get your maintenance medication with home delivery. This plan has been saved to your profile. If you are new to electronic prior authorizations (ePA), here are a few benefits to consider: Saves time: Providers who report using ePA submissions on average spend 2.5 fewer hours on PAs per week*, Provides real-time submissions with typical resolutions in less than 5 minutes at no additional cost, Eliminates wait time on the phone or using manual fax forms, Allows renewals to be created from previous submissions, Includes specific clinical questions pertinent to patient plan requirements, Reduces paperwork: Process is eco-friendly, Protects patient health information: Provides secure transmission using the National Council for Prescription Drug Programs (NCPDP) SCRIPT standard, Save time today and submit your PA requests to OptumRx through any of the following online portals:**. Last updated: 04/27/2023 at 12:01 AM CT | Y0066_AARPMedicarePlans_M, Last updated: 04/27/2023 at 12:01 AM CT | Y0066_UHCMedicare_M, Sign in if you already have an OptumRx account, For more information about home delivery with OptumRx, visit the OptumRx Education Center. Claims form: e-form. Call for patient support, or email or sign in to your account. Click here to view the OptumRx PA guidelines and Exception Request Procedures. Optum Customer Support Optum Home Delivery brings your prescriptions to you. NOTE: If you are receiving Extra Help from Medicare, your copays may be lower or you may have no copays. While 800-788-4863 is OptumRx's best toll-free number, there are 4 total ways to get in touch with them. It's easy to set up Optum Home Delivery. Step 1 - Begin by downloading the form in Adobe PDF and opening it up in the PDF reader of your choice. Error:Please enter a valid email address. There, you can also look for details on how to keep getting the same medication or switching to a lower-cost option. ET, Monday through Friday, UnitedHealthcare Insurance Company or an affiliate (UnitedHealthcare), [[state-start:AL,AS,AK,AZ,AR,CA,CO,CT,DE,FL,GA,GU,HI,ID,IL,IN,IA,KS,KY,LA,ME,MD,MA,MI,MN,MS,MO,MT,NE,MP,NV,NH,NJ,NM,NY,NC,ND,OH,OK,PA,PR,RI,SC,SD,TN,TX,UT,VT,VI,VA,WA,DC,WV,WI,WY,null]]. With our easy-to-use tools, you'll get the info you need to find the right drug and pricing options for you. Find answers to all your pharmacy questions, too. Sign in to complete a secure video consult or live chat. Please order at least 21 days before you need your medicine. Free: Call Without Hold Time. OptumRx is not authorized to review requests for medications supplied by the physicians office. Learn more See all solutions You can use a resource called a prescription drug list (PDL) to check your coverage. Callor visit the Live and Work Well website. See more here. Electronic Prescribing (eRx) to Optum Rx Enable accurate and efficient electronic prescribing to send prescriptions directly to the pharmacy. You can also search for a specific prescription medication to find out if its covered or what youll have to pay out-of-pocket. Effective January 1, 2020, Optum Rx changed how it accepts controlled substance prescriptions. It is in your prescription drug list. Contact us - OptumRx ET, Saturday, UnitedHealthcare individual and family marketplace (ACA) plans, Individual and family plans short term, dental and more, Are you a Medicare plan member? The next best way to talk to their customer support team , according to other OptumRx customers, is by calling their 800-562-6223 phone number for their Mail Service Pharmacy department. Optum Specialty Pharmacy Providers Once OptumRx receives your complete order for a new prescription, your medications should arrive within ten business days. Easily manage your medications, claims, and orders on any device- whether at home or on the go. If you have a question or need support, please contact us at one of the options below. Social Share. Designed for those who have mild to moderate hearing loss, the devices are much less expensive than prescription options. We'll show you how. Contact Us - OptumRx If you are currently taking a maintenance medication, have your doctor give you a new prescription. For your security, we'll send you a confirmation email and a letter to the name and address on file. OptumRx is an affiliate of UnitedHealthcare Insurance Company. Fill out the form below and an Optum specialist will be in touch soon. Learn more about how Medicare works, Go to member site to sign in or register for an account, Plan through your employer? If you are a prescriber or pharmacy, get in touch with us here. OptumRx Prior Authorization Optum makes it easy. Find patient care and support information. AARP Medicare Supplement Insurance Plans, insured by UnitedHealthcare Insurance Company, or UnitedHealthcare Insurance Company of America, or United Healthcare Insurance Company of New York. Phone: 1-800-356-3477. Get started with only a few quick steps. Toll Free: 1-866-792-3683 Fax: 1-866-227-1948 Mon-Fri; 8:30am-5:00pm PST NPI: 1932110442 NCPDP: 5623031 Indiana 1050 Patrol Road Jeffersonville, IN 47130 Toll Free: 1-855-242-2241 Fax: 1-877-342-4596 Mon-Fri; 8:00am-10:00pm EST Sat-Sun; 9:00am-8:00pm EST NPI: 1083045140 NCPDP: 1564930 Kansas 11142 Renner Boulevard Lenexa, KS 66219 maximum times a patient is to test daily), Verify collaborating / supervising physician information is included as required by your state for midlevel practitioners. Find help for your prescription refills, account passwords and other prescription benefits needs. 1. We offer other various resources to help support your understanding and use of ePA. Contact Optum Rx Pharmacy Care Services OptumRx Customer Service. We promise to deliver simple ways to get the medication you need. Optumrx Refill - Fill Online, Printable, Fillable, Blank | pdfFiller If you're new toOptum Specialty Pharmacy and want to begin filling your prescriptions with us,start your first fill here. Everything we do centers on getting you the medication you need, when you need it, your way. You can talk with your doctor about your PDL and discuss lower cost options to help you find prescriptions that may work with your budget. coverage options and when to enroll. endstream endobj startxref . Call our dedicated fertility team at 1-877-358-9016. OptumRx departments and phone numbers Medication is often one of them. Let's upgrade your browser to make sure you all functionality works as intended. Optum Home Delivery through OptumRx Pharmacy - UHC A covered drug is a drug that is covered, or paid for, by your health insurance or prescription drug coverage. Get your medications at a low price, safely and conveniently. For requests for buy and bill, please contact the patients medical benefit. Set up your account at optumrx.com and choose which medication you want to move to home delivery. Phone: 1-800-356-3477. Once OptumRx receives your complete order for a new prescription, your medications should arrive within ten business days. Free OptumRX Prior Prescription (Rx) Authorization Form - PDF Website: OptumRx - Contact us. Optum Home Delivery (OptumRx Mail Service) 6800 W 115th St, Suite 600 Overland Park, KS 66211-9838 NCPDP: 1718634 Call 1-800-791-7658 - Provide a verbal prescription directly to an Optum Rx provider dedicated pharmacist. For support, give us a call orvisit us here. specialty_and_infusion_businessdevelopment@ds.uhc.com. We emailed the order number to you. Go to Pharmacies and Prescriptions to search for a provider list in your area. We are working to add this functionality to our website in the near futureplease keep checking back to start taking advantage of this new feature. Learn about the Medicare Advantage plans, Medicare Supplement Insurance plans. Get convenient and caring support for infusion therapy. DPL-Footer Legal And Social Bar Component, Utilization management changes, effective 07/01/23, Fraud, waste, abuse and general compliance, Language Assistance / Non-Discrimination Notice, Asistencia de Idiomas / Aviso de no Discriminacin. OptumRx Phone Number | Call Now & Skip the Wait - GetHuman Fax 1-800-491-7997 - Send a complete prescription using the Physician Fax Form. OptumRx Mail Service Pharmacy Phone Number. Frequently Asked Questions - OptumRx Specialty Pharmacy. Read more Set your own customized notification schedules with the My Medication Reminders tool. Are you looking for information about purchasing a product or service? Have a question or need assistance? Site Logo. Use your Optum Specialty prescription number to register your online account to: Call us at1-877-342-9352or visit Optum Infusion Pharmacy, 1-855-427-4682 - available 24/7Get answers toyourquestions, Send Email1-855-577-6521For statement questions or to pay your bill, Send Email1-855-427-4682We can help answer any questions you have, Get answers tofrequently asked questions(FAQs)and for technical support, email us. No charge for standard delivery to U.S. addresses. If you don't want to use the online process, you can contact customer service. Optum Rx Online Pharmacy & Home Delivery | Optum We're always here to help. Part of Optum Rx, Genoa Healthcare is a unique kind of pharmacy. Fertility - OptumRx You can submit a verbal PA request. Step 3 - Next, to the right of the member info . Fill out the form below and an Optum specialist will be in touch soon. Learn more about this easy way to save money on your prescription drugs at no additional cost. Optum is streamlining our provider notification process when patients request authorization for a prescription. Learn more Utilize real-time benefit check Get patient-specific prescription costs, lower-cost options and coverage details right at the point of care through your ERM platform. Prescriptions from Optum Home Delivery should arrive within 5 business days after we receive the complete order. Enter your username, password and your order number or any valid prescription number.