2. For us, it was a great experience, the best hotel I could chose for our honeymoon, the best place, the best timeIn a more neutral point of view, overall the hotel I think deserves four stars, my experience is worth more than five, and the experience of others sometimes is one, two I dont think this hotel deserves less than four in an impartial point of view. Are you able to rent out vacations to other people through RCI and make any profit at all? A lush garden area, which is full of canals and bridges that lend the spot a very romantic atmosphere. (The Royal a la carte restaurant includes in their menu gluten free dishes for dinner)In the restaurant by the Beach, we didnt have that variety of food, but it was excellent when we wanted a snack. Occidental Grand First Club Cozumel Review of Occidental Cozumel Reviewed February 10, 2017 This was our third year at the Grand we love the resort. Bonus Time and Yatch Club Privileges are also included in this membership for additional privileges. Occidental Punta Cana has 5 theme a-la-carte restaurants, one large buffet plus a hamburger joint for lunch and a pizza or taco place for dinner. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Dear hendy1969,We would like to thank you for giving us the opportunity to host you during your visit to Riviera Maya. We can help you plan your stay from the airport pick-up to the best tours and excursions of the area. Let's keep our fingers crossed for each other! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Maybe youre retired, or get an excessive amount of vacation time. Since 1958, this prestigious award has showcased the best luxury hotels in the world, which are analyzed and qualified under an extensive list of strict parameters within the Star Rating system. I called back and got another agent who told me she had seen other people unable to use their certificates for just this reason. We were relocated, only to find the shower was faulty, resulting in flooding. Exclusive my Barcel rate Additional discount on bookings due to accumulation of stays 5% off starting from your 2nd booking 10% off 10% off Special offers and promotions Exclusive communication of corporate campaigns Booking flexibility We had a corner room so could see the sea and the lagoon which was perfect. Following up on the Occidental Vacation Club growth plans, a new sales room opened at the Barcel Tucancn Beach. The rooms are a huge upgrade from the regular resort rooms. The Yacht Club Membership is offered as an addition to First Club and Grand Level members and includes a 4-6 hour cruise from Punta Cana, Riviera Maya area or Aruba. We didn't go until our last day and i think it could have been the best meal all week! Alternatively, you may use, Playa del Carmen Hotels and Places to Stay, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort. In this case, the costs of shipping and insurance will be the responsibility of the consumer.". Were extremely proud to be recognized this year by Forbes Travel Guide in their distingused2019 Star Awards, said Yuridia Domnguez, Director of Sales & Marketing at Royal Hideaway Playacar. Horrendous Experience with Airbnb. We had legal council in the US follow up and the Occidental Legal will not budge. If you dont well, maybe you will sometimes get a little bit of a hard time, but dont worry, the hotel not only has carts to move you around, it also has rooms in a very nice area called Pueblo del Rio where you have everything there, without too much nature, too much animals or too much walking.The hotels beach is not really a natural beach, but a manmade cove. a. It's completely new, and it reflects exactly what the First Club is: comfort, relaxation, service and fun, said Luis Namnum, President of Occidental Vacation Club (OVC). You didnt have to pick that day. When you become a First Club member, you acquire unrestricted access not only to first class vacationing, but also to a better side of life, and many new friends that will be very happy to see you each time you return. The entrance to the Park is near the beach in the hotel arriving to the dolphin area, or 4 minute walk from the main lobby, it also can be done by boat and you arrive exactly to the Park Auditorium named Tlachco Theater, where the show is presented every night.The 3 underground rivers at the park are incredible! I did pay for the wifi which is expensive but I never had a problem with connection anywhere, I could even face time from the sea :-) Can't find a fault, amazing hotel with gorgeous food and lovely staff. Hi, we purchased a one bed apartment/week(First Club basis) at the Allegro Cozumel in 2008. We did the Puerto Vallarta city tour not a lot of walking mostly on the bus., The real time, spontaneous testimonials can range from humorous (I swore I wouldnt upgrade from First Club to Grand Level, but couldnt help myself) to shout outs to employees: Madeleine Mason, Daniel Guedea & Karina are wonderful! Royal Hideaway Playacar boasts the AAA-Five Diamond award distinction and is also a member of Leading Hotels of The World. If this is the case make the best of what is in your view a bad deal and go for the holidays. 3.5K Activity 2 new posts today 50 in the last month 3,526 total members No new members in the last week Created 11 years ago Group rules from the admins 1 Be Kind and Courteous We're all in this together to create a welcoming environment. Or just rest in the hammocks, in the Bali beds if you are in the Royal Club area, etc. As an Occidental Vacation Club member, you can create an online account to request reservations, manage your ownership, view member benefits, and much more. cases up to 8), bars and entertainment facilities. He then continued to postpone finding a resolution and stopped responding to emailsit is now a week prior to when we wish to leave and still have no resolution. The trips we enjoyed were chichen Itz , swimming with dolphins @ dolphin discovery island and a bar crawl including coco bongos (recommend all three!) For over 15 years, the Occidental Vacation Club (previously named Allegro Vacation Club) has been providing timeshare memberships in properties located in the Caribbean, Mexico, Costa Rica, and Europe. The room has everything you need and was beautiful. The Yacht Club Membership allows participants to explore the wonders of the ocean from the depths of the sea or pulling a giant swordfish from the water. Tripadvisor performs checks on reviews. While we didnt NEED one, we did know that there were places on the island we wanted to see outside our resort so we talked to him, and accepted his offer. SO..if you have a free week certificate, make sure you get written confirmation about when/where you can use it, and it may not hurt to keep calling until you get a friendly agent if you don't get the answers you want the first time. Of course! We didn't get much hassle from the timeshare people and fair play once we made it clear that we were not interested we were not bothered for the rest of our stay. Because Occidental had listed us staying at the Royal Hideaway Playacar as an Additional Benefit we believed that this voided this clause of the contract. Situated within an ecological and historical preserve less than an hour from Cancun International Airport and 10 minutes from the renowned Playa del Carmen, the all-inclusive Occidental at Xcaret Destination boasts spectacular grounds, a pristine coastline and unparalleled service and amenities. We became alarmed and realized that we had made a mistake. A convenient oceanfront location alongside one of the Riviera Mayas most beautiful beaches. PM cancelled VRBO stay. Always serving premium beverages, the bar area is now much larger than previously with the addition of a generous seating area with tables to enjoy a quiet, quick breakfast or snack, away from the hustle and bustle of the plentiful and busy buffet. We could have politely declined and walked away at this point. None of them could tell me what would happen if Occidential did not use the maintence fee for actual maintence and now I see from the posts especially in Aruba that is the case. Durante el mes pasado, los miembros y el personal de los clubes vacacionales han sido invitados a festividades, ya que RCI ha otorgado el reconocimiento oficial a propiedades altamente promocionadas en el grupo OVC. I was not even interested but I was afriad for the families I saw there that likely saved fro this vacation and got sucked into buying and now saddled with debt based on the emotion and this luxury sweet they showed them in the Royal Club. What was supposed to be a wonderful end to our vacation turned into a stress filled nightmare. o Just so you all know this resort is truly beautiful. The accommodation and benefits of this membership takes the stress out of booking holiday through a travel agent. Allegro or Occidental? I've met and become friends with so many members. We are very happy to know that kindness and excellent service of our staff, the rooms, our varied and exquisite cuisine made your an unforgettable holiday which is our goal.We are glad that your stay has been pleasant .We hope to welcome you again, please, contact us before your next visit.Best regardsJessica Reyna ArechigaGeneral management assistant, Really great location and the staff are really friendly, the only thing that let's it down is having to pay for WiFi and you only can use it on one device, I would stay here again and Alberto Martmez who is a bar man was excellent at his job and really friendly. However I will allow myself to clarify that due to the size of such a big property we have a continue maintenance and improvement plan in place. That beautiful picture of the pool with a bar that you see on the website has been under construction/repair for two weeks(wondering how many more weeks they will take to finish it???). Well, to say that it falls short of 'First Club' treatment and amenities is an understatement! We are booked in to Occidental Grand Xcaret for 2 weeks in August. The new sales room will be functioning at the Barcel Tucancn Beach with a Project Director and five sales representatives in charge of welcoming hotel guests introducing them to the features that make the club so special as well as giving them an on-site tour at one of the near-by resorts so they will be able to see it all first-hand. Our members receive special attention and signature amenities, and each little detail that makes them feel special. This Membership at Occidental First Club is for those who to be pampered is an integral part of their vacation. The Occidental Cozumel caters to families and honeymooners alike, with six restaurants, in room dining, four bars and a nightclub, along with three pools and a Kids Club with a host of entertaining supervised activities. SIGN UP! Royal Club experience with Xcaret Park: Awesome!!! If the Purchaser decides to cancel this Contract, he (she) must notify the Developer in writing his (her) intention to cancel. that would appeal to the most demanding vacationer. According to Forbes Travel Guide, some of Royal Hideaway Playacars most outstanding aspects include: Relaxing treatments offered at the propertys spa the icing on the cake of an unforgettable vacation experience. One of the Matre D Ladies, used to greet us every breakfast and dinner, and walk us arm and arm to our table, so very welcoming and warm to help vacationing with an aging parent who is physically challenged: resort is small not a lot of walking your mom should be able to get around without any trouble. Go there and have a great time! Each membership offers it own special perks and unique benefits that are available to owners at their vacation resorts. . And now, as a part of Barcel Hotel Group, the options are growing even more! *another note* - They werent trying to say they were going to give us a wedding. I think that is a lie. The elegant British-inspired design of its villas and the Mexican-style dcor of its beautifully appointed rooms and suites. Are First Club members able to sell a week? Not in Royal Club but used our week and bonus time to get 2 rooms. Our third room sufficed, but nothing special. We are glad to know that the location of our hotel, the attention that our offer you staff have made your stay was most pleasant. It was too expensive for us, so we decided to stay as it was. I will share your comments with the team, I am sure that this will serve as an encouragement to our staffs as we constantly strive to provide consistent quality of service to our guests.We are looking forward to welcome you in the near future.. Best regards, wow wow wow !! Is the membership truly a "good deal"? Our goal is to bring all of our properties to higher standards, providing our members with exceptional amenities and benefits, Namnum said. We always feel like we are the "only" special guests in the entire resort even though we know other club members are vacationing at the same time!, Recommendations vary from so you are going to Coz? 74, Rue Pag, St-Sauveur, Qubec, Canada, J0R 1R5. Only the one they show. I had actually looked at it prior to our trip and it was approximately $589/night. We stayed at this resort because we are members of the 'First Club', Occidental Resorts and when trying to use our membership weeks this last year, we were informed that there were no rooms available at ANY of their Mexican locations. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-38329302', '');}, 'log_autolink_impression');Cozumel we were approached by a man who asked if we would be interested in a free rental car. Dear Michaelafirth,Just a quick note to thank you for your positive review. In the end we were refunded our deposit less the costs for the stay and dinner which we had no problem in paying. Mrs Lorquet, as promised, I am pleased to confirm we have received the sum of 8766, as well as our complete satisfaction from dealing with you and your organization. We then spent the next two days in Mexico changing our minds a dozen times about how the timeshare was a good thing, and that wed be able to make it work for us. Dear dilly52,Thank you very much for taking the time to write such a positive comment regarding your experience at Occidental Grand Xcaret, we are delighted to read that you had a memorable time among us and that our location was ideal for enjoy the Xcaret park. Because the water is always tranquil, no danger, no big waves, no dangerous currents, lots of friendly fish, and is big enough for you or your kids to explore with a mask, fins, and snorkel. !what a fantastic resort .we came to this hotel in oct 15 for 2 weeks and had a wonderful time.their are a few points id like to make this resort is pretty much in the jungle by the coast so bring your mosqueto spray they love the ankles , and ytheir is various wildlife roaming about on the floor are large iguanas and in the trees are monkeys and all sorts of other stuff our kids girls aged 10 and 8 loved it.their are lots of places to chill out we tended to either stay around the fun pool which had dayly activities going on which we all enjoyed from table tennis water polo and bingo to name a few but you get the idea all the normal resort fun stuff .