Get an E-ZPass mailed to you. In Maine, drivers can save 20 to 40% on toll fares if theycomplete 30 trips or more in a month. 20.09.02. If its your first time logging in, youll have to create an account with the account number and PIN you got when you bought your transponder. Download the PA Toll Pay app to manage your account. Is my E-ZPass account information private and secure? Based in Virginia, USA. Yes. The transponder is designed to function best at an angle, similar to the one created by the windshield of a passenger vehicle. You'll have to wait until your next statement comes- EZ-Pass won't give out your account number over the phone or mail it to you in a timely fashion. As vehicle information changes, it is important to keep that information up-to-date and accurate on your E-ZPass account. When adding Look up your states official E-ZPass account or use an official app. You can also call the PA Turnpike E-ZPass Customer Service Center at 1-877-736-6727 and when prompted, say "Customer Service". Is my donation to the DRIVE SMART Virginia Education Fund tax-deductible? Wait 3 more business days before your transponder will be accepted out of state on E- ZPass toll roads. Some states like Maryland combine discounts. For instance, Massachusetts drivers have to pay $20 to open an account, while Ohio residents have to pay a $9 annual fee. How can I change my password? To change your statement delivery preference, please fill out the information below and click on the "Submit" button at the bottom of the page. If you have chosen automatic replenishment, your replenishment amount will be periodically recalculated to ensure you need to replenish approximately only once per month. DoIT provides Google Translate as an online tool for its users, but DoIT does not directly endorse the website or imply that . This website includes hyperlinks to sites neither controlled nor sponsored by VDOT or the Gift certificates must be redeemed with the PA Turnpike EZPass Customer Service Center. ZIP Code: Enter your ZIP Code. For more information about payment options, initial processing fees, and starting an account, take a look at our E-ZPass FAQs. If you require additional assistance, please call the E-ZPass Customer Service Center at 877.736.6727 and when prompted, say "Customer Service" (Outside U.S., please call 717.561.1522). E-ZPass Customer Service Center: 1-888-MTA-PASS (1-888-682-7277) Outside USA: 1-207-871-7771. Dedicated E-ZPass Service Centers in Norfolk and Portsmouth have a drop box for your convenience after hours. No, you only have to sign up with one agency in order to experience the convenience of using EZPass anywhere EZPass is accepted. For instance, North Carolina drivers have a system called NC Quick pass. Your transponder's battery is running low. Each transponder comes with adhesive mounting strips and easy-to-follow instructions. There you should find a section that lets you search for E-ZPass unpaid tolls using toll invoice number and license plate number. If you have fewer than the required number of people in your vehicle, select the toll-paying mode on the E-ZPass Flex to have the toll automatically debited from your account. Then click on the Transponder tab. To check E-ZPass violations, visit the website of E-ZPass you have (E-ZPass for 18 US states). More specifically, they are the collection of Latin letters and Arabic digits. For assistance, please call Your email address will not be published. WAI Compliance We use a 2048 RSA SSL (Secure Sockets Layer) certificate from a trusted Certificate Authority, updated annually, to protect your website visit. If you look at your transponder it will have the agency who issued your transponder along with their phone number and address as well as a serial number of the transponder. Heres how to check your E-Z Pass balance and some things to keep when doing so. Wouldn't surprise me terribly if they're still based on code written back in the 1960s, but maybe that's because back in my tech reporting days, I covered the pressing issue of utilities trying to maintain their legacy Cobol systems when all the Cobol programmers out there were retiring and dying (I even once wrote about an attempt to create an object-oriented version of Cobol). Simply move the switch to select "HOV ON" or toll-paying mode (covering "HOV ON"), depending on the number of people in your vehicle. If you have received a text from "Maryland-MDot Urgent" addressing "MDot customer" with a link, please ignore the text. I do not remember my Account Number, PIN or Password for online access, what do I do? How do I find my NY E-ZPass account number? 300 East Park Drive. Account Number: Digits only. Your transponder has not yet been activated at the lane. E-ZPass Virginia has taken steps to safeguard the integrity of its data to prevent unauthorized access and to secure your personal data as it is communicated across this internet. All accounts with a prepaid balance and a valid credit card for primary replenishment are automatically enrolled in E-ZPass Plus. By participating in the E-ZPass Plus program, you consent to the release of your name and address to EZPass Plus facility operators. You may also use the 11 digit number starting with 006 that is provided on your transponder. The great thing is that your E-ZPass transponder will work across the entire network. $2/mo. Please visit the website of the agency that issued your transponder for their contact information. Auto replenishment using a credit card is required to participate. Their site should have password recovery tools to assist you with access to your account. Still though, I can't believe that someone knowingly wrote that into the website and was like "yup, looks good! There can be a few reasons why your transponder isn't working properly, such as: It can take up to 24 hours for new accounts, payments, and new transponders to be activated and detected at Virginia toll plazas, and up to 48 hours in out-of-state lanes. There are four convenient ways to start saving. Expand all Collapse all the following accordion(s) Open an EZDriveMA account + There are two EZDriveMA account types. because the NH Legislature (mostly Rs at the time) stupidly passed a law requiring the Bureau of Turnpikes to charge such a fee (IIRC, it's based on the manufacturer's price to the state for the transponder). For residents of other E-ZPass network states: If you continue to use this site we will assume that you are happy with it. E-ZPass Go Paks are available at participating retail locations. If you are traveling on a toll facility that accepts cash payment and you want to pay cash at the tollbooth, the transponder must be removed from your vehicle, wrapped in the original Mylar bag, or wrapped completely in aluminum foil. In addition to these options, the following DMV locations will accept transponders for return during normal business hours. Cash as a payment type is not accepted on all toll facilities in Virginia. This website includes hyperlinks to sites neither controlled nor sponsored by VDOT or the Commonwealth of Virginia. Discounts on tolls are available through some toll facilities. When you open a prepaid account, you receive a small electronic transponder that attaches to the windshield inside your car or to your license plate. Use the search below to find a retailer near you. Type of Login. All rights reserved. I must be one of the lucky ones. Fax: 540-302-4773. We use cookies to ensure that we give you the best experience on our website. National Grid's website is worse. The claim website notes that they could be awarded up to 25% of the settlement or $181.3 million. Maintaining unpaid tolls could risk suspension of a vehicle registration. Look for the toll violation page. In case of loss, a $10 charge will apply for standard transponders and a $20 charge will apply for Flex transponders. In Ohio, youll have to pay $3 to activate your transponder. Account Number; Email Address or Last Name of Account Holder (Personal Accounts Only) Electronic Serial Number (ESN) Forgot Username. The TBP invoice will have a license plate image, travel information, and payment options. If you haven't used your E-ZPass account to pay for a toll in the last 12 months you will receive an inactive account notice. It works like a cell phone account with prepaid phone minutes. Rhode Island, Why can't they handle a "forgot my account number" situation with an automated email like every other system in the world? See the Rental Vehicles page on our website for more details. In the 21st century!!! Click on this result and look for a login option. You must register your Go Pak prior to use when . Enter the start and end dates when prompted. This payment type is required for EZPass Plus accounts. If you tow a trailer or a boat, your vehicle type will change and so you will need to get a different transponder. What is the $1 debit to my bank account from E-ZPass? We use cookies to enhance your browsing experience. DRIVE SMART Virginia exists solely to serve the citizens of the Commonwealth. We do ask that you register all vehicles, including trailers and campers, to your account to avoid violations. Your account balance is above the low balance level. Before your trip on the High Occupancy Toll (HOT) or the 64, 66, 95, 395, and 495 Express Lanes, it's important that you set your E-ZPass Flex to the correct mode based on the number of occupants that will be in your vehicle when you're driving on the HOT or the Express Lanes. For assistance, please call the toll-free number: 1-877-762-7824 Monday through Friday 7 a.m. - 7 p.m. You may also call 1-877-762-7824 to make these changes through our automated phone system or to speak to a Customer Service Representative. Automatic Replenishment is the most convenient way to maintain funds in your account. These toll facilities do not charge you a toll if your E-ZPass Flex is set to HOV mode. You can call the automated phone system at (888) AUTO-TOLL (888-288-6865) to update your account or speak to a customer service representative. Hampton Roads - 64 Express Lanes, Coleman Bridge, Chesapeake Expressway, Chesapeake Bay Bridge Tunnel, ERC, South Norfolk Jordan Bridge and Dominion Blvd. I tried logging in to my EZPass account and my password does not work. Instructions for mounting to license plate. As they travel through the toll facilities, tolls are automatically deducted from their pre-paid E-ZPass account. E-ZPass Customer Service Center Toll authorities can set different discounts for E-ZPass users. of our E-ZPass . account number and your PIN number to use this automated phone system. If you are in a cash lane, stop and pay the toll. Customer Service Representatives are available Monday-Friday 7 a.m. - 7 p.m. E-mail Some states charge a yearly fee for using E-ZPass while others charge a one-time fee for opening an account. What should I do if I plan to drive out-of-state? Pennsylvania, This happened to me at the beginning of the summer. Login to your Pay By Plate MA Registered Account, Open a Pay By Plate Registered Prepaid Account, Open a Pay By Plate MA Registered Postpaid Account, Please login to access your E-ZPass MA account. Once your account drops below a certain balance, E-ZPass will automatically charge the payment method on file to add more funds to your transponder. Some states like Virginia or Delaware have an auto-replenish system. Act 112 of 2022 allows the suspension of PA vehicle registration with four or more unpaid PA Turnpike tolls or toll invoices totaling$250 or more. If you are not in a cash lane, for safety reasons, DO NOT stop in the lane. There is no additional charge for the EZPass Plus program. AskingLot.com, How to return e-zpass tag nj TheFoodChampions, E-zpass Phone Number : Detailed Login Instructions| LoginNote, EZ Pass Account Number? As the vehicles belong to the same class, you can switch the transponder from one vehicle to another in all states. Links may open in a new window. Please note that if enough toll transactions post to your account simultaneously, you may go directly from seeing a green light to seeing a red, blue or white light. After a few calls I gave up and then was sent a charming letter threatening to fine me $40 every time I used my pass without updating my information. How do I register my On-the-Go transponder? Password. Visit your state's E-ZPass service center website: E-ZPass is an electronic toll collection system. Each E-ZPass toll transaction, regardless of which of your transponders you use, deducts from your available balance. For future E-ZPass MA account services; please visit one of our Customer Service Centers or call 1-877-627-7745. A $3 charge will be assessed for the initial annual fee and $35 will be available for tolls. Are the funds in my E-ZPass account assigned to a particular transponder? Certain toll agencies offer discount programs to their frequent customers. Contact us and check out our related topics on Ridester. Once, I needed to reset my password because I couldn't figure the F out what one of them was, but I needed to enter my account number alongside my email address. Where is E-ZPass from other states accepted in Virginia? If you see this light for more than two consecutive days, contact the Customer Service Center. In most cases the transponder must be mounted to the top of the windshield oriented with the label so that you can read it normally and not upside down. West Virginia, Charges of $20 or more are charged directly to the credit card used to replenish your E-ZPass account. Booking reference, Billing address, Email address on the. When your E-ZPass account balance reaches $15 or less per transponder, you will receive a notification from the PA Turnpike E-ZPass Customer Service Center requesting you add funds to your account. 1 E-ZPass is available from the PTC E-ZPass Customer Service Center at 300 East Park Drive, Harrisburg, PA 17111. View more E-ZPass questions on the FAQs page. The PA Turnpike Commissions tolling system will take images of license plates of vehicles not equipped with a valid EZPass transponder. A credit card for initial payment is needed to open an account online. . To register your transponder you will need: In order to open an E-ZPass account online or at a Service Center, you need to pre-pay a minimum of $35 in tolls. For assistance, call 1-877-762-7824 or visit your nearest Service Center. All accounts with a prepaid balance and a valid credit card for primary replenishment are automatically enrolled in E-ZPass Plus. Customers may experience longer-than-usual delays at our toll plazas or call center as we operate with higher call volumes and a more limited staffing pool. You will need to contact your Customer Service Center to assist you in identifying the problem. User Name. You have to click "pay bill" and then sign in at the page it takes you to to get into your electric account. Each state has its own official website where you can log in to your E-ZPass account. Some states like New York have plans where the system will. Can I get a receipt at the tollbooth when I use my E-ZPass? The MDTA also is reminding customers that many E-ZPass account needs can be handled without need for a visit. Video Toll rates at all Maryland toll facilities are 1.5 times the Cash/Base Rate, with a minimum of $1 and maximum of $15 above the Cash/Base Rate. seems pretty reasonable for tree-killing, printing, stuffing, and mailing. Yes. Contact the Service Center to check your available balance to be sure you have adequate funds for your tolls. Account Login E-ZPass Accounts created on or before April 28, 2021, . By calling the Service Center at 1-877-762-7824 and requesting an exchange. If you decide not to participate in the E-ZPass Plus program, you can make that change by either accessing your account online, through our mobile app, PA Toll Pay, or by contacting the PA Turnpike E-ZPass Customer Service Center at 1-877-736-6727 and when prompted, say "Customer Service" then select 1. Payment options include credit/debit Please visit the website for the agency that issued your transponder and go to the account management section or the contact us section of their website. Those who have vehicles with more than two axles, Vehicles with greater than 7,000 lbs. (877) 736-6727. What do I do if I buy a new car, move, or change my credit card? Please call 1-877-762-7824 for additional information and assistance. Maryland, 100% of all funds distributed to DRIVE SMART Virginia are used to provide direct services. Customers can add or remove vehicles including rentals with the snap of a photo, update payment information, activate your transponder and review account activity. TBP invoices are only mailed to customers who do not have a valid EZPass transponder in their vehicle. For instance, Indiana requires a $7 deposit. All you need is your drivers license, license plate number, credit card, and email address. Yes. You can purchase an E-ZPass in one state and use it across state lines. Select Update Payment Method. Time to go home for the day". This currently includes roads in Delaware, Illinois, Indiana, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Virginia,West Virginia, North Carolina, Kentucky, Florida and Minnesota. Enter your zip code to find nearby Go Pak Locations. To open an account, you will need your driver's license number, vehicle information, and a valid payment method. Existing MTA E-ZPass Private account holders, that have cash or check account replenishment selected, may request an MTA Reload Card at www.e-zpassny.com or by calling 1-800-333-TOLL (8655) and using the automated system. card or checking/savings account electronic funds transfer via ACH and a credit card. How do I exchange a standard transponder for a Flex transponder? I recall the story a few years ago, when someone wanted to close their account and mailed the transponder back to MassDOT. If you have lost your transponder and would like to close your account, provide a credit card number to pay for the lost fee. If you're logging into your account for the first time since the transition to the new website on 2/16/2021 , you're required to change your password to access the . Use the You can use your OTG transponder immediately in VA but will need to register at least 48 hours before using it out-of-state. The relevant toll authority will then deduct the toll fare from the drivers E-ZPass account. Login Login. Florida. Recurring donations can be cancelled at any time by visiting the Payments page in your account. All transponders on the account draw from the same available balance. Please do not send me a monthly account statement; I can view the information online. 2023 The Pennsylvania Turnpike Commission. DRIVE SMART Virginia also creates, designs, and distributes educational campaigns and materials. Why are the posted speed limits at the toll booths so low? That bar code is the tags serial number. How do I update my Credit Card or ACH information? Why is my E-ZPass transponder not working? Each account with five or more transponders is required to select automatic replenishment as the replenishment option. If you are a frequent traveler and need to replenish your account more than twice a month, we'll increase The form that asks you for your account number is for resetting your password. 2017 Virginia Department of Transportation | it here to set up your account. It's disappointing that an electric company, which is so important to all kinds of technology, seems to have not a clue how to handle these things. 2009 - 2023 EZPass enjoys tremendous brand recognition and high levels of customer satisfaction, and is the world leader in toll interoperability, with over 49 million EZPass devices in circulation. Maryland E-ZPass and Pay-By-Plate resources for residents, commuters, and frequent travelers, including account registration, discount info, and notice payment. Save my name, email, and website in this browser for the next time I comment. Maine, Indiana, Help keep Universal Hub going. Based in Virginia, USA. Each rental company has a different policy for the payment of tolls. Illinois, There are other ways of paying for your E-ZPass balance. The first result should be the official E-ZPass website for your state. The Standard EZPass battery has about a 10 year life under normal usage conditions. He adds: I actually just spoke to a Cust Svc rep at @MassGov who said they're aware of it but doing nothing. Customers also can drop off check or money order payments 24/7 in designated drop boxes outside CSCs at an MDTA toll facility (drop box is not . - 200.25. You save nearly 60% on your tolls and don't have to be on the lookout . A small value (typically $1.00) pending debit transaction may be sent to your card account when updating a credit card associated with your E-ZPass Virginia account, either on the website or by a Customer Service Representative. I get an email back welcoming me to my Niagra Mohawk Energy account, but was never able to log in after fully creating the account because the information didn't work in their records. Residents of other states should click on their state to apply to their home agency: Links may open in a new window. For instance, New Jersey has a $25 minimum account balance. It's as simple as registering an E-ZPass account online. In addition to the SSL encryption, E-ZPASS Virginia employs three layers of firewall protection using state-of-the art security applications, and maintains annual Payment Card Industry (PCI) Data Security Standards Compliance for all operations and systems. Please respond to an inactive account notice within 30 days. Make sure your E-ZPass Flex is set to the appropriate mode before you start driving. Visit the Toll Roads page on this website to understand if cash is accepted on the toll road you are traveling. Additionally, the lost/stolen fee for a Flex Transponder is $20.00 rather than $10.00. If youre buying a transponder in Illinois, youll have to make a $10 refundable deposit and add $20 to your account toward toll usage. | DiscussPlaces, How do I find my EZ Pass Number NY? How much does it cost to open an E-ZPass account? Can I change the battery? Motorists open a prepaid account and attach a small electronic device called a transponder to their windshield or license plate. Please contact a Service Center for help troubleshooting. DRIVE SMART Virginia is a 501(c)(3) non-profit and 100% of your donation is deductible. Call us to open an E-ZPass account by phone or download the E-ZPass application and mail it to the address below.