I may have entered something incorrectly but they scanned and let me on the flight. The border patrol personal could not figure it out as well. Hangs at 80 percent..Uninstalled and reinstalled sane issue..latest version. On android, goto "Settings" "Apps" or "Manage Apps" tab. Will they understand this at the border? No problem. Your next entry into Canada will be upon disembarkation (I am making assumptions that you have a Vancouver return) so that will require another ArriveCAN QR code as you have already used the first one. I am travelling to Canada tomorrow (Monday Aug 1) so worried about what to do, It wont let me submit our account.it keeps saying code PF-400.what should i do, Doesn't accept POM1Z0 as Hornpayne Ontario postal code, Keep getting error PF-200 when trying to submit the form, My husband and I are quarantined and we arent even Canada. Some of the areas during registration were hard to get to because they would be covered up by some message. Any assistance would be appreciated. quarantine/isolation requirements will end for all travellers entering Canada It allowed my wife vaccination record to be scanned but locked up when we attemped to scanned my record. It is actually for the return. Will it be easier just to do a new arrive ArriveCAN form? I was not feeling well so I stayed another day, now it won't let me log in to complete the ArriveCan as I am able to go home today. Very frustrating and no I will not be coming to Canada again. ArriveCAN on the App Store This story has been updated from an earlier version that erroneously stated the government announced the addition of a CBSA declaration form in the ArriveCAN app in August. I have filled out all of the required information, but when I hit "submit" I get the "Submission Failed" code PF-200. You only need to fill in ArriveCAN once; withing 72 hours of embarkation on May 11. I have already uninstalled and reinstalled the app. Very frustrating! Ernest Mayer, error pf-200 although my internet is fine. We have to start living. All info with e mail Individuals who do not submit information through the ArriveCAN app may face additional delays at the border and are subject to enforcement actions ranging from a verbal warning to a fine of $1,000. Just get rid of this useless reporting requirememt. Update ArriveCAN to the latest version on PlayStore. Otherwise, we can submit all that information in-person at the port of entry. Cannot enter new password. I have been unable to submit as it fails Code 400. The app also would tell travellers if they had been tapped for mandatory arrival testingor would be required to quarantine. Spouse and I are both Canadians flying from Toronto. Reading down further in the section of instructions you provided will reveal the following: Maybe that changed since my cruise in May leaving Vancouver. All appears to be going right. The email address and password is correct, I just created the account and wouldn't have been able to create the account if I wasn't connected. Do I submit my info within 72 hours of boarding in Vancouver, on May 11. Your real card info stays hidden. As travel started to reach pre-pandemic levels this summer, the ArriveCANapp began to face someheavyscrutiny. I receive a message 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises. I managed to activate a type-in option, but the same thing happened. But read latest 72 hours. Please help! Could not get any more android updates from Samsung went fro android 6 to 8 so no more updates supplied. Contact ArriveCAN Support Published by Canada Border Services Agency on 2023-01-31 About: Notice: Starting October 1, 2022, all COVID-19 border requirements, including vaccination, mandatory use of ArriveCAN, and any testing and quarantine/isolation requirements will end for all travellers entering Canada whether by land, air or sea. The purpose of mandatory disclosure through the ArriveCAN app is to enable CBSA and health officials to more effectively track individuals entering Canada that may have been exposed to COVID-19 or who are subject to the Order in Council: Minimizing the Risk of Exposure to COVID-19 in Canada Order (Mandatory Isolation) (the "Isolation Order"). You can provide information for up to 8 travellers, including yourself, in a single submission. my internet connection with smartphone is fine, I filled all details but error code PQ-400 appeared saying "Please ensure you are connected to the internet and try again" when I finally submit. Filling out the form in advance could shave 40 seconds off each interaction at a customs booth, said a news release from Transport Canada. I think it's up to each one of us to personally take responsibility for information.". I had to go in over and over again to be able to register. Alert! Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Just frozen. Submission failed. For an essential app to cross the border its a major nightmare. Air Travel. Telling us that we should quarantine for 14 days when all of us are fully vaccinated. My account does open but it states that I must be arriving within 72 hours. I have been trying to change my password. Follow the ArriveCAN iOS app troubleshooting guide Here . thanks for the help. We dont need to go to Canada. What is so difficult to understand about that? Especially since you wanted the results before boarding time. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Im sure well get to meet some day. While some travellers say they'll be glad when theyno longer have touse the ArriveCAN app when entering Canada, others say there might still be some use for the tool. ArriveCAN on the App Store By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Trying to use the form Wrong date is set for arrival but can not find a way to change date, First and foremost Id like to say we all waited for 2 years for the border to open up. Stuck at final step of submit. Checked and double checked and all is correct tried uninstalling and reinstalling still no progress. Thank You. Please help out this old man! So tired of this Arrivecan. I tried 3 or 4 times until I understood that. However, even though it says that it sends a push notification to fill up the daily self assessment of COVID symptoms, I haven't received anything so far. tried everything. Book your flight & hope that all goes well, app does not crash, WiFi in airport is working, phone doesnt do something unexpected, no thanks! For what ever reason in May we kept getting locked out. Closed Captioning and Described Video is available for many CBC shows offered on CBC Gem. I am supposed to go to Canada on Thursday, August 26. The next couple of times it gave an error that said code 3 - 510. The ArriveCAN app is about to become optional. Will anyone use it? - CBC 2 days for rapid antigen test. If your up-to-date ArriveCAN app is crashing, try to use ArriveCAN after completing each of the following steps: thanks! Nothing happened. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. I completed all details on the app numerous times & I says I have to wait after I uploaded my vaccine info. 2023 Gowling WLG International Limited. Nothing to click on to move forward, back, start over, or exit. The first time it completed at the end and stopped at 80% and froze. Your Friday flight into Vancouver is your first entry into Canada, so that is your first ArriveCAN QR code. Updated August 13, 2022 2:13 pm. Each time I enter the first chapter of the document number, I get the following error: The document number is 7 to 17 alphanumeric characters. *BOTH American and Canadian border websites must act updated 24/7 on how you need requirements to cross the border. Your next entry into Canada will be upon disembarkation (I am making assumptions that you have a Vancouver return) so that will require another ArriveCAN QR code as you have already used . And I wasn't sure what you were asking. Whats Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises. COVID-19: How will coronavirus impact your business? What if we get to the airport without a successful submission ? Im fully vaccinated but at some point we have to declare these pandemic travel restrictions over. When submitting the form in Arrivecan mobile app I get 1-TR error. Freezing while submitting form. Travellers who experience difficulty submitting their information through ArriveCAN can access additional information at Canada.ca/ArriveCAN. App won't accept my arrival date of Sept. 17th -- greyed out, App stuck at 80% saved . Windsor woman faces frustrations at the border after not filling out Every time one enters Canada one has to complete an ArriveCAN submission. This is my understanding. Not travelling until 28 January 2023 so not urgent. Anyone having the same problem ??????? I seem to remember us chatting about another cruise years ago that you had to cancel. https://www.canada.ca/fr/agence-services-frontaliers/services/arrivecan.html, How do I change my email address [emailprotected] to [emailprotected] I am getting rid of me.com email, Having problem with ArriveCan sending me message stating that I am not vaccine and I should quarantine I have taken two doses of vaccines and two test before leaving Canada ,before returning to Canada we fill out the ArriveCan form and was given the Arrive Can CODE when we got at the Airport we were only asked if we completely the Arrive Can form we said yes .no one took the CODE from us and now i can't reach any one to rectify the problem.do any one have a direct phone #, How do I change my e-mail address? A senior government source told CBC News earlier this week that Prime Minister Justin Trudeau has signed off on a decision to end pandemic border measures and to make the use of the ArriveCANapp optional rather than mandatory. Each member and affiliate is an autonomous and independent entity. As I've not had trouble in the past making dummy entries, I don't think it's my ability to use the app that's in question, but instead that the app can no longer accommodate the stated requirements. Confusion swirls around ArriveCAN app and its use at - montrealgazette Announcing Our 2023 Cruisers' Choice Award Winners! It doesn't tell me password is wrong. Complete daily COVID-19 symptom self-assessments during the quarantine or isolation period. How to use ArriveCAN to Enter Canada | Arrive Solve all ArriveCAN app problems, errors, connection issues, installation problems and crashes. I then re booted , arrive can then deleted all previous uploaded proof of vaccination status and when I attempted to upload AGAIN it just said failed and the screen stuck solid. I keep getting a submission failed. And has ABSOLUTELY NOTHING to do with the duration of the cruise. Pressed reset Password and no messages received. This contributes to shorter line-ups in arrivals halls. When travellers finished inputting their information, they wereemailedreceipts to show to Canadian border officers upon arrival. You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. I uploaded a 2nd photo of my vaccination card showing 4 Pzier vaccinations. Why can't travellers just carry their vaccine passport? The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Again, got ArriveCAN "Mobile Data" "Allow Background Data Usage". I hope this helps as I've seen people spending hours on the phone only to be told that there are glitches with the app and to try again later. Make sense? Dear, Keep getting message Please check that the email address and password you entered are correct, and that your device is connected to the internet. I have tried numerous times to use the forgot password feature and gotten verification codes. What can I do to solve my problem? Notice: Starting October 1, 2022, all COVID-19 border requirements, including Starting an international cruise in Canada or arriving by cruis, e from another countryCruises that are staying in Canadian waters or not returning to Canada. So when it says 72 hours ahead of boarding plane or scheduled departure time you are really not saying 72 hours ahead. 3. Please wait. After I press create account. Use of the Advance CBSA Declaration feature of this app is entirely optional. Antigen test needed within 2 days for cruise, but not for train or flight? Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Getting following error : Twice I attempted to submit my ArriveCan form. https://travel.gc.ca/travel-covid/travel-restrictions/cruise, Click here to reload the page in order to enable certain features, in another country for a cruise that will enter Canada. You do not need a second submission. Thanks, My wife an I have crossed the border at the peace bridge two times now .Both times we filled out the arrivecan app an when we came back the border agent told us that every thing was in order and we were good to go. Sylvia Rose Beauregard Notice: Starting October 1, 2022, all COVID-19 border requirements, including. Actually Im only entering Canada once but Im willing to do whatever it takes to start cruising again.