Shopping thredUP isnt for everyone. Id love to be able to come again. I sent countless emails to customer support, they answered emails a week later and were of no help. Otherwise, those items are passed on to textile recyclers and are made into pillows, pot holders and other cool upcycled stuff. Instead of earning any money, thredUP says it will give $5 per bag on your behalf to a charity of your choice and responsibly recycle the items you send. Products used:I was selling clothing and shoes on their site. I saw people getting very good brands and bags in very good shape. Do not use. How to Measure Your Foot to Find the Right Shoe Size - Nike According to thredup's sizing chart, (my chest measurement) I ought to be a large. Your experience matters. If its worn out and old, it should go in the donate pile. TERRIBLE! Receiving my thredUP order was like getting a gift in the mail! Usps eould be cheaper and faster but they don't care. and our Reddit and its partners use cookies and similar technologies to provide you with a better experience. 2 reviews. CONS IN SELLING WITH THRED UP ESPECIALLY FOR FIRST TIME USERS: Support phone no isn't visible on the site;Unable to reach live agent to date. Won't return emails so basically made off with hundreds of dollars worth of clothes. thredUP Releases 10th Annual Resale Report with Insights on a Decade of I can't add proof of purchase here because they never email acknowledging an order. According to the website, thredUP will process your kit up to five weeks after it's received. Local thrift is best. Nope - they returned it and charged me to return shipping it to them. Major disappointment. If you could look at my search history, youd see overall dress pop up on a near weekly basis. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. But the Prada is not even listed as not accepted. Everyone who shops from thredUPis given a referral link that lets them earn store credits by sharing about thredUP with others! Sorely disappointed. Thredup no longer lists exact measurements, but instead refers you to a generic size chart that is not an accurate representation most of the time, and they should know It's bad business not to provide full details including exact measurements for clothing. thredUP is essentially an online consignment shop. They were a little big, a little stiff, and, again, the rise wasnt high enough for me. thredUp calls itself an online consignment store with "thousands of new arrivals" every single day and aims to only sell "like-new" quality and confirmed authentic. The internet chat is a joke with palliative answers However, sizes between brands aren't always the same. Although I liked the flow and pattern of the shirt, I passed because the measurements indicated it wouldnt be the perfect fit for me. When I found things that I was interested in, I checked out the brands websites for sizing charts. Please don't hesitate to reach out to our Customer Support team at reviews@thredup.com for assistance with an item that was listed incorrectly. Im not advocating that you shop for the sake of shopping. Second. Ive read a lot of negative reviews about thredUP from the comments section on bloggers who have used thredUP. This will provide the most accurate measurements. 6 Best Sites and How to Sell Clothes Online - NerdWallet I have never felt the need to keep inventory because everything would show - listed or not. Very unhappy with my order. I used it mostly out of convenience and because I like the idea of consignment and recycling your clothes. Youll have to take photos, write a description, measure the items, and then answer customer questions. This skirt is so cute in person! I am looking for quality clothes that will fit and that are accurately depicted in the photos. You need to understand that thredUP is a business. Verification can help ensure real people write reviews about real companies. They more than doubled the original MSRP! I hope you love ThredUp! I really hate the environmental impact of making returns by mail but I try to view it as my piece will get a second chance with the right owner and that thredUP is one of the good guys in all of this. Here are some steps you can take when measuring the accuracy and precision of your data: 1. First, I thought I would choose the wrong size. Without requiring a photo my CSR just went ahead and processed a full refund on the item! Thanks Erin! FREE shipping on orders over $79. I immediately sent them a message asking to cancel. I used to have my own consignment store on eBay and I used to get lots of questions from customers asking me about the color, condition, measurements, and of course, the low ballers requesting a huge discount. If you disable this cookie, we will not be able to save your preferences. The email says they reserve the right to not accept any items. New customers get $10 in store credit when they claim the referrals! I love reading everyones SF posts, but just dont think I can spend that much on clothes. Size 8 1/2. And learn from my lesson - dont waste your money here, selling or buying. They didn't accept brand new leather boots claiming they 'couldn't find a size' and since I didn't prepay to have them returned they were 'donated'. Every time I've purchased something from ThredUP the item description has been miles apart from what I received. If you love the service, start sharing with your friends! Needless to say, I had to PASS on this. From missing measurements, inaccurate website descriptions, or my own misjudgment about a silhouette. Live and learn! When I enter a store, I head straight for the back. I ordered based on that size and when it came the tag on the item clearly states it was a small. Check out thredUPs site to see what kind of clothing they sell and what brands are in high demand. 5 Favorite s. FREE shipping on orders over $79. thredUP makes it very clear on their site that merchandisers looking through your items will scrutinize everything and will catch the tiniest flaw. The devil is in the details and unfortunately they got it wrong. This is about a company exercising quality, decent business practiceswhich ThredUp does not do. Uh Oh! Because I sent in 575.00 worth of clothes and recieved 8.00 in credit, half of them had tags still on them and were high priced items. Cookie Notice Shopping thredUP (compared to traditional thrift shops) is likebuying time and investing in peace of mind, two things that can be hard to come by, even at a price. Where are all the black denim jackets?!). Do not waste your money. Now, time for the bad part. I hope you come back to Becoming and bring the baby! I guess they can not be trusted any longer. Also, if youre in a hurry to get rid of your items and turn a profit, thredUP might not be worth it, unless youre OK with selling out the fee to rush processing. Very untrustworthy. Yes, the prices were WAY better than Stitch Fix, and you can even search by price, so I did some low-priced searches because I am so frugal. The measurements from ThredUp are very sketchy, to say the least. Pricing on almost new to unused is horrible, might as well give it for free. Most look are either stained or show signs of fading. . I love skirts that hit right above my knee. Handbags. Since I never want to shop at this site again, I want my original payment refunded. I wound up earning a lame credit. On the thredUP site, you wont find a million pieces that you love at first sight. thredUP.com was designed to be an easy and convenient way to buy and sell secondhand clothing. Very deceptive practices. They will say 50 cents to 1.00 per item so it is not hidden info. Absolutely awful. Stay away from this criminal enterprise! and the length was too long. I wasted my time and all the clothing I submitted and SO DISAPPOINTED. I returned the item and stated that I should not be responsible for the shipping fee since it was their mistake. This year I made a conscious effort to live with only what I need and let go of what I no longer used. At least you'd get brand new clothing in unused condition. The fit and style (which you really can't decipher from their bizarre white background & photographed on ill-fitting-mannequin-body-parts photos) are awful. The fee will be deducted from your earnings. I'd rather donate to my local church. Aside from the sleeves keeping my arms immobile, I also couldnt button it. thredUP breaks down their brands into certain categories, including top brands, designer, and premium. They don't give a rats $#*! I like to look at thredUP as an easy way to get rid of my stuff through the mail. Fabric and clothing type listings were wrong as well; for instance, a 100% wool blazer from Talbots was listed as polyester). I added this one to a thredUP bundle one evening and the next day found a stellar white cardigan at a Goodwill. If youre experienced at selling to consignment stores, youll find that every now and then, pricey designer items wont be purchased because they already have too many in the store. Updated: November 5, 2020 Erin 9 Comments This post may contain affiliate links. The product descriptions are poor, borderline deceptive. They keep changing the dates as to when they'll be listed for sale. I used their label! Please know that we don't accept items without a size printed on the tag, so all items will have a size listed. Poshmark is more than just an online platform for selling clothes it's a "social marketplace." Rather than being a place where sellers can list an item, hope it sells and move along, Poshmark is powered by . I don't remember every single thing but there was a Ted Baker dress and brand-new Mother jeans. I received no credit for it. I gained a significant amount of weight during my third pregnancy four years ago. But it gives them an "out" now and you can't claim the measurements were wrong. I have been ordering from ThredUp for about a year with mixed results. I just cant afford to and all we have here are 1.00 stores and a very small community. Learn how your comment data is processed. Just like physical consignment shops, thredUP uses similar guidelines when assessing whether they want to buy your clothing. They listed two of the bags, and listed that they processed the following on the following dates:1. is it really worth it? Secondly, there is no chat, no phone number where you can actually talk with a person and no response. Just like any other company, they need to turn a profit in order to survive. If you arent sure whether an item is in good condition or not, its probably safe to throw it in the donate pile. Proof That Ethical Denim Isnt Out of Reach, My Single Best Secret For Scoring Secondhand Gems, 15 Easy Steps Toward Zero Waste You Can Take Today, No Broken Hearts Over High-Quality Secondhand Style for Moms. I sent a full box, and the ones listed are definitely not the best of the lot. I filled it with a handful of shirts, jeans, and a few accessories. thredUP might also be great for you if you dont happen to live near a Salvation Army or Goodwill and think it might be worth a try to make a few extra bucks by mailing your clothes in. Also, be sure to Pin your favorite outfit from this post. 8 Simple Barbie Shoe Jewelry & Accessories You Can Make At Home! Unfortunately, the fit just didnt do it for me. . I'm done shopping there, and sorry because it was a good cause. thredUP Reviews | Read Customer Service Reviews of thredup.com - Trustpilot The package was reportedly delivered a day earlier than expected but apparently went missing as I never received it (but I wasn't there the day it came, either). After mostly fails, I will tell you that this pink moto jacket is a YES! It takes a couple months to even get your credit and when you buy womens clothes, half the time I was sent stained or childrens sized clothes, TWICE is a much better company. I cycle through them quickly after I declare theyre not for me and then I go and thrift another one. I sent in a bag for Reformation credit, it took 4 months to receive the credit. Collect data. I was not expecting to make a ton of money, so being able to donate the rest of my clothes through thredUP made my life easier. I challenge you to give it a online secondhand shopping a chance. One important thing to note is that you will get charged a 2 percent fee of the cashout amount from PayPal. Twice misleading. As the world's largest online thrift store, thredUP receives thousands of clothing items each day, sorts through each and every piece, and lists over 30,000 items on our site every day. thredUP has done the hard work, sifting through the unwanted to find the high-quality hidden gems. >thredUP has done all the dirty work of shopping secondhand by sorting through and selecting only great quality pieces in current styles. I was not expecting to make a ton of money, so being able to donate the rest of my clothes through thredUP made my life easier. That way, if I received a payout estimate of $0.50, for example, it would automatically go into the donate pile. Overall, I was pretty happy with my experience using thredUP. I sent a package full of clothes and shoes to ThredUP in February. They'll say something is in like new condition and it will arrive with holes and severe pilling. During the pandemic, I assessed my closet and noticed a need for a black denim jacket. We look forward to assisting you. In order to activate it, you need to register on their site with an email address and the details provided on the prepaid shipping label. There were two simple things I did before ordering to ensure my items would fit upon arrival: ThredUp actually has handy size and brand filters, so you can order items from brands thatyou already know your size in. To learn more about reviews and trust on sitejabber.com, visit our. This is a unacceptable way to do business! i received my 'bag' today but won't be sending in any clothing after reading all the problems and complaints others have posted. thredUP has done a great job ensuring that only high quality pieces land in their inventory. I'm planning on making my first order soon. Shopping in traditional thrift or charity shops where collections are far less curated does require more patience and energy. I explained I didn't expect that and wanted to keep the (St. Johns Knit) skirt (!) Date of experience: 20 March 2023. I may be tall-ish (57) so I can pull off midi skirts but I just dont feel like they express my style at all. If the fabric has stretched out and lost shape. How to Shop Secondhand on Thredup - StyleWise Do you need to have your items mailed back to you? Absolutely absurd and horrendous customer service. The clothing that I purchased was in wonderful condition and when you receive your merchandise, ThredUp nicely wraps your items in their green polka dot tissue with their Logo Sticker. Run. Back in 2008, co-founder James Reinhart opened his closet and couldnt find anything to wear. If you dont have too many popular brand names or designer names in your closet but want to make more than a few bucks, you might be better off selling on eBay or Poshmark. These points can't be covered in your five options above. Oakland USA. Even if you fill up the entire bag, thredUP will only accept 40 percent of your items. They currently accept 600+ LUXE brand items. So disappointed, and I cant return it. I question what is going on, frankly, as many do. How to get the perfect fit when buying clothes online I will be looking into this and im pinning this so I dont lose it! Hit-and-Miss quality, Inaccurate descriptions. Required fields are marked *. Also, after reading other reviews, I checked myself and realized that they keep selling items that have "expired" instead of donating them, so that they still make money on them but you get nothing. What did you think of this haul? They treat the thredup credit like some reward points when actually it's my cash I chose to keep as credit. 2023 Trustpilot A/S. Why am i hearing so many negative complaints about selling? Incorrect sizing on one item, second is picked very bad and it was listed as new condition, several very noticeable picks in the material, and third smells so bad of mildew, I have washed it twice and cannot get the smell out. do you have any conception of the degree of resentment held by consignors.? This gray cardigan checked all the boxes for me. ThredUP Review & Guide - Subscriboxer But my little guys, always growing, regularly need new clothes. Find out how we combat fake reviews. ThredUP estimates the original prices, and all-in-all, I ended up saving 73% off retail! I suppose the prices were better than StitchFix? http://support.thredup.com/hc/en-us/articles/203415086-CONSIGNMENT-Everything-you-need-to-know- For example, a Lululemon dress would earn you roughly $9 to $12. Absolute horrid service. You really wont be sacrificing quality or current trends in your wardrobe. I went back on their site to initiate a return and, low and behold, they charge a return fee for every item. The waist was too big (thredUP doesnt post waist measurements on skirts so its a gamble!) Yes in my opinion. Ive been on a diligent course to minimize my wardrobe significantly over the last year and have encouraged others to do the same if they see fit. But you can save even more money by using a few other features. Do shoes need to be sent in original boxes? They have bags of clothes they can't even get to. thredUP Reviews | Read Customer Service Reviews of thredup.com - Trustpilot Needless to say, I had to PASS on this. I've ordered twice from this company and I have to say the clothing is not in barely used condition. about their customers. Add some style to your day by following my outfits on, Thrifted, vintage & affordable outfit inspiration, What I Bought From thredUP vs. How It Actually Looks, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on Tumblr (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window). I love the red boho blouse and the LOFT blouse in . This was superquick and easy once I knew my measurements. Information provided by various external sources. The quality was not anything I wouldve looked twice at at a Goodwill store. They came within week of ordering with was great! http://thebecomingconference.com, Erin, you look so good!! Theyve filtered and sorted like crazy allowing you to use their technology to find exactly whats on your wish list. This made the entire experience super quick, and I was able to do it all from the comfort of my couch! she told me that since it was a final sale they wouldn't want to sell it to anyone else and it was appropriate to refund me 100% for the item. Thats a bold faced lie. They charged $112.99. Sign up for thredUP and use my discount code for 30% off. I love the selection, the service, the packaging and the prices! It's a light weight jacket! This website uses cookies so that we can provide you with the best user experience possible. According to the website, thredUP will process your kit up to five weeks after its received. Whats not to love about that?! You have to pay for your own return shipping if you want the money back to your card. Over the last couple months, I've purchased several shirts, a pair of pants, a belt, two dresses, and a coat from ThredUp. As of this writing, it takes up to five weeks for a buyer to process your clothing. Horrible! Several months ago, I wrote about how I didnt like to buy clothing for myself onlineeven though I do purchase many other items on the web. Founded in 2009 as a pilot for peer-to-peer online sharing of mens shirts, thredUP is now the worlds largest online marketplace to buy and sell womens and kids secondhand clothes. Their box had opened which was obvious. This is a scam backass company. Just remember that for every fabulous piece styled by a thrifter on TikTok, theres probably a pile of returns sitting behind them. What does thredup mean? I sent a large box of clothing in time to sell for fall. The best way to take advantage of thredUP is if you have a lot of high-end or top-selling brands. Helpful (1) If your height falls below that, look for a Short length of a jacket. Ive been doing this for a while, and I love not having to tag or deliver the items myself! First 2 items that I ever ordered from them were a big fat fail! You will only get a few pennies credit for what you send in. Their shipping is high and when I finally did receive an email, they were willing to refund just the cost of the dress and not the shipping (which was more than the dress). I remember buying a sweater in size large once due to measurement based sizing when I needed a small. What is with this company. Accurate skin dose measurements using radiochromic film in clinical applications Accurate simulation of reflector antennas by the complex source-dual series approach Accurate SOI Even if it has a designer label but its not in good shape, its better to donate it. thredUP calls these LUXE-brand items, you can actually earn a decent amount! Go to your Account page or My Selling History page. 1st one has 2 bright red stains on the front that were not disclosed in description. Lets say you have a Louis Vuitton bag that they list for $899 you can receive 90 percent of that price, $809! This 14-day delay is due to the nature of thredUPs business. Then when I don't feel like hanging on to the clothes any more and just want my closet space back and they have been on eBay for months, I will send to thredUP. I have sent bags and bags, including valuable pieces cashmere sweaters, high end items of considerable retail cost and relatively recently produced. Then you put your unwanted clothing, shoes, and accessories and mail it to them with the prepaid label. I asked for pics because they were brand new, they squirted water on them and took a pic. Lets chat in the comments! The clothing thats rejected can be donated or you can opt to have them send it back to you. Secrets to Scoring the Best Secondhand Style from thredUP, really challenge each piece and make sure its perfect. Their policies are vague and it feels like a scam. And some of the items have been some of my very favorites. Especially when it comes to secondhand garments! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. If you actually want to earn more than a few bucks from your clothes and believe its worth the time and effort, try the following options to sell. Hope you are able to find some awesome items for your wardrobe! They have offered a phenomenal deal for my readers! Moreover, its just plain gross. You dont have time to sift through piles upon piles of other peoples old clothes. For more information, please see our When your expectations arent met, you may get upset when thredUP gives you just a few bucks for the whole bag that you sent in. >thredUP allows you to purchase better brands at lower prices, as you'd expect, because pieces are not new. I think we all know why they started charging. This sizing chart gives you an idea of what chest measurements fall in what sizing brackets. An adorable polka dot box showed up on mydoorstep, and inside my finds werehand-folded with cute thredUPtags, wrapped in nice tissue paper, all held together with a cute sticker. I was thrilled that everything fit perfectly! Unfortunately.. like above.. the fit was not for me. Save Even More Money. Do not shop here. (Why?! Sizing? : r/ThredUp - Reddit document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Hi! I got 80 cents for a whole bag of good condition name brand clothes. I received them 2 days ago. They don't give a rats $#*! The clothes I received do not look like the photos. In other words, its a win-win-win-win-win-win. I used to love thred up until they started charging $14.99 + for me to donate my clothes to them. This company does not typically respond to reviews. While the fit was better than I pictured, the length was described as being 3 inches longer, which I would have liked so it would cover my butt when I sat down. CONGRATS again! I've enjoyed Thredup but my last order (yep, I'm done) they put the wrong size (med) on the item in the post. , Its August 5-6 this year! They are STILL processing my items. I ordered 2 boxes clothes for kids for school. Third, the clothes you buy are REALLY used. The best pieces of clothing I sent were gone. Youll see the LUXE-brand payout percentage on the very right column. Thankful that I only lost a minimal amount of $!!! I dont think its unreasonable to say that a fist-sized oil stain that does not come out in the wash should have been listed as a major flaw. The site offers tens of thousands of items, so broad browsing will likely lead to frustration. thredUP has a helpful table that shows you the percentage of what you would get paid for various listing prices. ThredUPmakes it so that you can afford brands and designers you might not normally be able to, and even though they arean online consignment shop, many of the items they sell are new with tags! So when this one popped up on thredUP, I didnt hesitate to add it to my closet. It was a big time suck and after I sold my last item, I closed it. I received it, and it's actually a tiny little bag. I measured myself so I knew the exact inches around my waist, thighs, etc. Clothing that has any of the following should be tossed in your donate bag: While its tempting to just throw everything you dont wear anymore into the Clean Out Bag, take your time and be mindful of your items. They've stolen my clothing that they've had for 5 months! Im pretty slow with projects because of my chronic fatigue so I will probably enjoy it as-is for a couple of years before I actually get my dream coat. Make a Wishlist & Search With An Intention. Why was I was afraid to shop for my wardrobe online? My designer items got either lost or more likely stolen. 3. Products used:None this was a resale online that they send a clean out bag to you however, the items that are sent are not always noted an authentic Prada backpack is not missing cant reach anyone .., no way to communicate. You might find that its just what you were looking for. What percent of the selling price do sellers get? I already owned one and wanted something in a similar style. You could try to search for those in your area. Or make a trip to your local consignment store instead. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Horrible. There percentages are ridiculous for lower priced clothes.