After all, many subscription companies try to manipulate you into staying with them as best they can. Head over to your profile by clicking on the "Your Profile' button. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. Offer cannot be exchanged for cash or any other product or service. If you dont already have an additional subscription, you can purchase one additional subscription or the All in One. If something else comes up: Please contact your club to reschedule or cancel your appointment. Please check your contract with the corresponding comment field. PureGym on Twitter: "@byekitty To cancel monthly membership, you should If you have any questions or if you have any complaints, please contact us. You can receive a new Friend ID at the club for a fee of CHF 20. Perhaps your data is incomplete or incorrect? Please keep this ticket number on file until you have received the cancellation confirmation from us. The easiest way to cancel your PureGym membership is through the online cancellation process. It just send you on on a constant loop. As such, if youre on a monthly payment schedule and your next payment is due within a few days, youll need to wait until the payment rolls over to cancel. This includes changing home gym, freezing your membership, updating address details, making changes to bank information, changing your Direct Debit date and so on. Follow the step by step process below. As per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you are entitled to cancel your membership and receive a full refund of any fees paid within 14 days of completing your membership application form. If you are paying by direct debit, you cannot cancel within five days of your next fee being due. Get in touch with our Member Services Team at[emailprotected]and let them know youd like to cancel. We will then process your cancellation. Please remember to always check your spam folder. First cancel the additional subscription that you no longer want, giving notice to the end of its term. Guest pass can only be used once per day. Manage Settings Please send us the certificate via MYPUREGYM. Then pleaseget in touch withthe Member Administration Department via the CONTACT FORM. You should wear sports pants, a T-shirt, clean shoes and towel to be able to work out in our gyms. How To Cancel PureGym Membership in UK? - UK Business Ideas You can terminate prematurely due to change of residence if the distance between the main place of residence and a PUREGYM CLUB is more than 20 km. By continuing to use this website, you consent to the use of cookies. Core or Premium/Unlimited 1 subscriptions begin one day after conclusion of the contract. You can choose from the following options: Yes, you can change the studio. select 'Your Profile', then 'Freezing or Cancelling' and follow the instructions to freeze. Once your month of free Plus membership is complete you will automatically roll onto a Plus membership. How do I cancel PureGym? Please respect the notice period in your contract. Just log in to your Member's Area using your email address and PIN to update and change whatever you like. You will receive the conformational notification after your membership cancellation, and this cancellation process may take 4 working days almost. How do I cancel my PureGym monthly membership. It's really easy to upgrade or downgrade your membership on our website, and the changes you make are instant! Please select a reason for a time stop with cause and upload the certificate. The easiest way to cancel your PureGym membership is through the online cancellation process. You can freeze your PureGym membership for a reduced price online by visiting the Freezing or Cancelling section in the Members area of the PureGym website. If the online cancellation option is unavailable to you, please cancel directly through your bank. Please check the date and year on the confirmation of termination carefully. If your client is already an existing PureGym member, they'll need to cancel their existing membership and wait for their payment period to end. We will be happy to reactivate your contract. DIRECT DEBIT PRICES Step 1 Go to their member service website member.service@puregym.com Step 2 Tell them that you want to cancel the membership, and they will inform you after the permanent cancellation. Take note, if you are worried about lockdown or gym closure, you will NOT be charged for this period. Bitte berprfe dein E-Mail-Postfach und erhalte Neuigkeiten, Aktionen und Gutscheine per E-Mail. We will use all commercially reasonable endeavours to ensure that such closures are outside of peak visiting hours and are kept to a minimum, in both duration and frequency. The email address on the contract differs from the email address entered. Easily Request a Pure Gym Refund | Step-by-Step PureGym withhold the right to amend or remove this offer at any time. You can also speak to someone at the front desk and tell them that you would like to cancel your membership. Your PureGym registration options are as follows: Children under the age of 14 shall not be granted access to the PureGym fitness club. Your PIN number / Access Device (defined below) can only be used by you: Your PIN number / Access Device is issued solely for your use, as your membership is personal to you and only covers your use of a gym. They will be able to answer your questions directly. These can easily be additionally booked when the contract is concluded. Your invoice will state the period for which the membership fee applies and the latest date by which you must pay it. Clients cannot transfer their guest passes to anyone else nor transfer to another date once the date has been selected. Once you do, inform them that you wish to cancel your membership, and they will walk you through the process. PureGym is a private company in the UK founded in 2009 by Peter Roberts. If you already have an additional subscription, you can upgrade to the All in One. Not only this, but PureGym also provides free training classes to make sure that all the members are doing well. I switched banks and the bank duplicated all my DDs. Please be aware this must be actioned at least 3 working days prior to your payment date. Currently, this change cannot be made on mypuregym.swiss. As per our Terms and Conditions, when cancelling a fixed term membership, you are entitled to a refund of 50% of the remaining days of your membership. Scroll down to the bottom of the page and click on 'Freezing or Cancelling'. Log in to the Member's Area. If you're cancelling within 14 days, the full pro-rata amount will be refunded. Please check the invoice date and payment date. To change back, head to your profile section and change your membership back, Offer is only valid to members on a direct debit membership, PureGym withholds the right to amend this offer at any time. You can Freeze your membership in 3 easy steps. Heres how to freeze it: Scroll down to Freeze Your Membership and select this option. Go to the browser and log in to your PureGym Account. This also applies in the case of payment deferrals. It's really easy to upgrade or downgrade your membership on our website, and the changes you make are instant! Other options exist beyond freezing your membership. Cancelling a gym membership - Citizens Advice Thats why some organization is providing health club services. Opening hours vary from club to club. It is important to ensure that your membership number and your full name is given when the payment is made. Free freeze - you can currently freeze for free for up to one month. If you are unable to log in, it may be due to the following problems: You were unable to solve the problem despite the checks? Read the top ten financial lessons that will help you save, budget and earn more money. Are you looking to cancel your PureGym membership? Free passes have no resale value and cannot be exchanged for cash or any other product or service. Simply head to your Member's Area and go to Packages and Upgrades, youll be able to pick the gym youd like to move to and the membership option that suits your needs. Please refer to the Terms and Conditions of each benefit. You will receive the confirmation email after the cancellation of your membership. You will find the relevant information in your contract, which you received by email after signing the contract. Please note that you cannot train with us with an open debt claim. Hurry, ends midnight. Perhaps you have received an invoice or reminder because your membership fee is outstanding? Please refer to your Gym's homepage for current opening hours. This means youll be able to access your gym at restricted times of the day when you pay a lower membership fee. From there, you can cancel your membership. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. It will take up to 14 days for your national access to be put in place. There may be occasions where we have to close all, or part of, the gym of which you are a member. To cancel online, go to https://www.puregym.com/contact/ To cancel over the phone, call: 03444 770 005 Meet Emma, your Best Financial Friend. Primarily it has cardio equipment, muscle strengthening, and weight training classes for free. If you are not comfortable canceling the membership via the online method, you can also have the option of canceling the membership via phone call. Then please contact the Member Administration Department via the CONTACT FORM. Most gyms have an auto-renewal system when you sign up, which is usually why you have to sign your life away whenever youre getting started on a free trial. proven method to better manage your money. Please ensure that all used masks are disposed of safely in one of the bins provided. If you have bought a plus membership of PureGym, then you cannot freeze your membership. Log in to the Members Area of your account. You will then receive an email confirming your registration, please click on the given confirmation link. Yes, PureGym wants to keep you totally in control, any time of day. Offer cannot be used in conjunction with another offer. Keep scroll down and find the Membership cancellation option. USE CODE: SAVEHALF. You can cancel it online. The ticket number serves as proof of the submitted cancellation. Then please generate your password on the left side with your stated email address. Free passes have no resale value, and cannot be exchanged for cash or any other product or service. Leider ist bei Ihrer Newsletter-Anmeldung ein Fehler aufgetreten! In the MYPUREGYM online customer centre you will find all the information about your membership. Should you be able to work out again during the pause period, please let us know. Tell them that you want to cancel the membership, and they will inform you after the permanent cancellation. Most of the gyms remain open for 24 hours, and there are over 200 pieces of training equipment in the clubs. Your email address may have been stored in our system more than once. You will get a refund if you cancel within 14 days of initially applying; however, if you apply and immediately activate your membership, then you will be fully refunded minus any membership you already used. In that case, you cannot resume your workouts until you have paid your membership fee. Please keep this ticket number on file until you have received the cancellation confirmation from us. Please observe the notice period stipulated in your contract. As a consumer, you have legal rights in relation to any services that are not carried out with reasonable skill and care, or if the materials we use are faulty or not as described. How do I cancel my corporate fixed term membership? To the best of your knowledge and belief you are in good health and not knowingly incapable of engaging in either active or passive exercise and that such exercise would not be detrimental to your health, safety, comfort, wellbeing or physical condition. To do this, please log on directly to MYPUREGYM Important: If the email address is no longer up-to-date, it is not possible to order a new login for mypuregym to change the email address. Offer valid for the next 31 days and must be claimed by this date. LINK TO CONTACT FORM. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. If you have a fixed rate membership, youll get a 50% refund of whatever membership you didnt use. 3. Head to your Member's Area2. You can only freeze for a maximum of 3 months, over the course of a year (from your very first freeze!). PureGym reserve the right to terminate this discount without notice. No, that's not possible. This will pull up a list of all the different gyms youll be able to access. Make sure you include relevant details such as your first and last name, address, and email. Please contact an employee in your club directly within the promotion period. We're sorry to hear you're wanting to cancel your PureGym membership, we hope you've enjoyed your time with us! Each payment made is not refundable under any circumstances. Yes, you can stay in control, any time of day. Many PureGym locations are open 24 hours a day. You agree to comply with the Rules of Membership which are displayed prominently in the Club and relate to opening hours, use of facilities and your conduct. To officially cancel, you need to do so four days before your next billing period. Can you cancel your PureGym membership at any time? These contracts have a 1 month (Core) or 1 day (Premium/Unlimited) notice period. Please refer to the GTC for further information in this regard. Outside of term time multi-gym access will be made available during the following dates, with eligible students able to access all open PureGyms during these times. Without active cancellation, your membership will be automatically renewed on the previously agreed conditions. Please click directly on the selected vacancy. If you have a fixed term membership, you will need to get in touch with our Member Services team who can cancel it for you. Go to their member service website member.service@puregym.com. Offer is only available at selected gyms and cannot be used elsewhere or exchanged for cash. Have you received a payment deferral from the Member Administration Department as a gesture of goodwill? No, no time stop can be requested for a previous period. However, after 14 Days, PureGym will refund 50% of the pro-rate amount. Members with annual membership can pay the amount in the club (except for Bern Lorraine) or by invoice within 20 days. Fixed term student memberships can be terminated early by contacting PureGym Member Services, and you will be refunded 50% of the remaining membership period. USE CODE: SAVEHALF. Response times may vary during our busy periods, weekends and bank holidays. Whether its freezing your account due to lockdown or cancelling your fixed term membership because of the transition to home workouts, Ive got you covered on how to cancel PureGym Membership. While there are no fees to cancelling, if you have a fixed membership, youll only get 50% back on any unused membership. This means no joining fee or price increases when you come back. Will My PureGym Free Trial Auto-Renew Into A Paid Subscription? The penalty charge will be calculated as being equal to the daily membership charge (that applied at the time of use) for each occasion on which your PIN number was used by that individual/those individuals; and/or (b) in the event of serious misuse of your PIN number, for example, your PIN number has been used on repeated occasions and/or by more than one individual, to notify you, via email, that we are cancelling your membership with immediate effect, and no refunds will be given. Can a 14 year old go to the gym UK? They now want me to pay 40 rather than 20 (I couldn't even afford the 20 in the first place). As a Premium/Unlimited Member you can cancel your membership up to the last day of your current term. If you have a direct debit membership, then you can cancel at any point up to five days before the debit is due. We have over 300 gyms across the country, so theres plenty to choose from. The freeze will apply from your next payment date and if you want to freeze for longer you can freeze up to 3 months in a 12 month period, for just 6.99 per month instead of your normal monthly fee. will puregym be open tomorrow will puregym be open on monday will gyms be open on funeral day will gyms close on 19th september Our Membership Terms & Conditions | PureGym Join our thousands of subscribers who are getting smarter with money. When you join PureGym on a monthly membership, you'll pay for your first month and a joining fee, when you register. If youd like to add this option when joining, select the PLUS membership option. You will receive a renewal invoice in the last month of your current membership. How to Cancel the Pure gym membership or Subscription (Success Rate 99%) Before knowing how to cancel PureGym membership, look at the subscription plan so that if you are not satisfied with one plan, you can switch to another one. You might have signed up for a promotional rate that has now been extended to our standard rate. USE CODE: SAVEHALF. We're sorry to hear that you want to leave - but did you know you can freeze or transfer your membership instead? How to cancel or freeze your PureGym membership | Metro News If you still want to cancel, select "Freeze or Cancel" in the members area after logging in and follow the cancellation instructions. If you are a fixed member and want to cancel the membership, follow the steps listed below. From time to time we may need to increase the price of membership. 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0F87), Registered in England No: 6690189 Reg. These conditions are specified in your membership terms. Discount to fixed-term student memberships is for single club access only and must be used at the gym selected when setting up this type of membership. Ends midnight! Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY . You can obtain information ONLINEor ask a member of staff at the club. We will do our best to let you know of such closures in advance of them taking place, unless the problem is urgent or an emergency. You need to do this no later than 3 working days before your next payment date to stop that payment being taken. Once you are on the phone to a member of the team you need to explain that you would like to cancel your membership and why. Nov 20, 2012 Replying to @PureGym @PureGym But if I cancel right before the end of my membership month, you'll charge me for the next month ! However, the email address can be changed at any time by an employee in the studio. Cancel or freeze. 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0F87), Registered in England No: 6690189 Reg. Yes. You can upgrade to an All in One subscription at any time. No certificate is required to apply for a time stop without cause. You can check it at MYPUREGYM. Have you registered for an Off Peak membership and want to enter the studio after 2 pm? You can book a Live Group Fitness course via APP or MYPUREGYM. Upgrade, change your club, amend payment details and much more by, using your email address and PIN number. We use cookies to give you the best possible experience on our website. Please refer to the GTC for further terms and conditions for termination due to inability to work out. Unfortunately, we do not have childcare in our clubs. The Joining Fee (if one is payable) and first month's membership fees are collected from you by us either by Debit / Credit card at time of purchase, or by Direct Debit approximately 5 working days from your membership application date. If you do not terminate the membership by the date given to you in the notice, then the price of your membership will be increased in accordance with our notice. How To Cancel Puregym Membership? Guest passes should be booked to start before the advertised expiry date. Am I legally bound to PureGym monthly direct debit? The company allows you to do this by phone, email, or social media. They cancelled 1 of each DD but the gym tried to take money from the cancelled one. When you join us, you'll be charged for your first month and a joining fee (subject to change). All you need is a personal chip, which you will receive in our clubs for a fee of CHF 20 after signing the contract. For members with a monthly membership, the amount for the additional subscription will be debited from the credit card on file with mypuregym.swiss one day after your purchase. Step 1: Log onto your account on their website https://www.puregym.com/login/, Step 3: On the profile tab, click on the option titled Cancel Your Membership. It has reached over 1 million registered members because of its fantastic facilities. Send us a written notice of termination by registered letter to PureGym, Grabenwisstrasse 5, CH 8604 Volketswil, with the note " Termination". Head to your Member's Area 2. In England, following the latest advice from the Government, members are encouraged to wear a suitable face covering while in the gym (except when exercising). People go for cancellation when they are not using the membership anymore. You may terminate your membership at any point by cancelling your direct debit with your bank, allowing 4 working days for the bank to action this. Continue with Recommended Cookies. 3. The PIN number / Access Device remains our property at all times (unless agreed otherwise and evidenced in writing). Check out this proven method to better manage your money. Nothing in these terms will affect these legal rights. Offer is only valid to those members who have received an email from PureGym. You will receive the login details in your welcome email. If you're already a member, you can add multi gym access as a bolt on or by upgrading to a PLUS membership, simply log into yourMember's Area,select the 'Packages and Upgrades' tile and follow the instructions. With over 280 gyms, youre free to pick and choose according to what suits your location best. Price will increase automatically to price specified on join page after this. You just need to log back into your Members Area and unfreeze your membership. The PureGyms in Wohlen, Wetzikon, Horgen and Jona are open 24/7. Generate the Qualicert form for health insurance refund, Request a workout credit voucher (time stop), View all exclusive discounts for our members. 1 pass per person, per month. Access is limited to only peak-off hours. We've made it really easy to freeze! You can cancel your Puregym membership via telephone call quickly and easily, to do this you can just follow the steps below: First, you can call the cancellation team on 0344 477 0005. Before going to know, How to cancel PureGym membership? You have access to a wide range of training classes, including cycles, legs, bums. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. A parent or legal guardian must also be present and sign the membership contract when you register with the club. Can I Cancel My PureGym Membership Anytime? Up to 50% off a PureGym membership If you buy a qualifying plan, you can get up to 50% off a PureGym membership. They'll then be able to re-join PureGym using their Vitality membership. The certificates are checked individually. You cannot transfer this daily membership to anyone else nor transfer to another date. It is a chain of homely health clubs, and the number of health clubs has reached 294 in 2020. Log in to the Member's Area. Phone Call 03444 770 005 and ask an associate to cancel your membership for you. The gym can be used by those aged 14 to 15 years if their parent is in the club and they have completed a fitness orientation. If you have a fixed rate membership, you will get 50% back on any unused membership. Once your free trial is up, your membership will be automatically activated, and you will be charged monthly. Please contact the Member Administration Department for personal advice. Upgrade, change your club, amend payment details and much more bylogging in to the Members Areausing your email address and PIN number. Just follow these easy steps: 1. Nova will be there to monitor your bills, plan your goals and improve your spending habits. Yes, they are required to bring their ID's with them and show them every time they visit the club. These months will then be added to your membership as a time credit. refer to the GTC. If you are looking to only take a break from the gym, you can do so by freezing your membership for a month for free. You will find the termination clause on your membership card. You can Freeze your membership for up to three months in 3 easy steps. You can freeze your puregym membership for up to 3 months. An overview of the opening hours of all clubs can be foundHERE.
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