I know its been a couple days since you last reached out. This is not applicable on TiVo Mini VOX. It looks like I will have to oversee all of my series scheduled recordings to catch the ones that should be recording but dont or cancel them all and reschedule them. Samsung have been pretty useless. The fixes don't seem to be holding for cloud DVR services. SO FAR this fix has worked, it immediately then showed new scheduled recordings i tried to recordin "Recording and Scedule Manager", the 5 min notification of a recording dueis nowback and it has successfully recorded everything i have in scheduled recordings for at leastso far 1 week ( around 30 recordings ). I would like to advise that our team has opened a ticket to work toward a resolution on this issue. Choose Open folder to see your captures in File Explorer under Saving captures. It works ok a good part of the time but I believe errors and glitches appear too often in its operation. Recordings are not showing up until several hours after being recorded. Right now, the challenge to Spectrum is getting Cloud DVR to hold onto its reliability over extended periods of time, And for many customers with Cloud DVR service, that has not happened yet. If youre not sure how to do that, follow these instructions: I also have to mention that some games dont recognize when Windows button is pressed, so if you notice that you can record some games, but you cant record others, go to Xbox app, Settings, Game DVR, and set different shortcuts for recording. On the guide it speared the program was recording but at 3:10 it was not showing up in the recording list. This brings up the recording options. Recently, for no reason as she has not at all edited any of her recordings, shows are recording anywhere from 4-8 minutes late, and stop recording on time or a minute late. in the cloud even if one has a DVR box, I tried going to Xfinity -> Device Settings -> Sync DVR. Its crazy frustrating because now were missing decent chunks of every show we record. Watch live TV and On Demand and enjoy DVR playback anywhere in your home, using WiFi. .They are on the Roku., WEB and Android. Reconnect the power cable to the Digital Box. Use the power cord to connect Optimum Stream to a wall outlet. . Recordings Disappear | Xfinity Community Forum Unplug the power cord of the DVR from the wall or from the back of the box and wait ten seconds. The Post button will remain greyed out if you don't have a Title. So, just go and update your game, if the update includes the DVR support, youre good to go. Cloud DVR remains a work in progress and seems to be hit and miss around the country. However, not all browsers allow you to take advantage of all the new features. AT&T Community Forums. Program didn't record. I wanted either recognition that the device was faulty or that the design firmware was the problem. mv020 over 6 years ago. Would you be able to confirm what channels and titles of the programs are that you are experiencing trouble with? The next thing were going to try is resetting the Windows Store. It just appears to randomly occur. I have checked and it looks like the ticket that was opened. After the 1st unplug, do the hard reset of the RG @RCSMG mentioned above, when it turns green, continue here so things occur in order. I do not have this type of problem with any other streaming service. We hope that these solutions are going to help you to solve your issue. I canceled a series recording and then reinstated it, but it still has not recorded anything this evening. Please let us know if the problem returns. After doing that the program *did* appear in Scheduled recordings (and did record the next night), even though the red dot was still missing. The telephone assistant didn't seem to understand the 'one connect' or how it related to the tv. Hi, Thanks for all the support. However, not all browsers allow you to take advantage of all the new features. TiVo Mini Troubleshooting: Streaming/Connectivity Issues (Live TV I am able to watch NFL games on my local channels and on ESPN, but not on the NFL Network. Time-saving software and hardware expertise that helps 200M users yearly. Please try again later. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I'm unable to play recorded programs, either through my DVR or through the Xfinity streaming app. Because this action fixed an earlier scheduled recording I rescheduled all my series including this one earlier this morning hoping it would proactively stop the missed recordings. This problem can be solved by using the Windows logo key + Alt + R to start and stop recordings. For example, Penn and Teller Fool Us airs 9pm-10pm. (This takes 5-8 minutes and impacts any DVR recordings in progress.) Some DVR Recordings Won't Play Back, Others are Fine It looks like you're new here. Error messages like that are frequently caused by internet connection issues. In the DVR settings, the show is set to record 9pm-10:03pm. It has occurred on my local channel 16 PBS WPTDDT on title This Old House, on my local channel 18 WRGTDT on title Bob Vilas Home Again, channel 58 FNCHD title Fox News Live, channel 75 FS1 and 26 ESPN various sporting events, and other channels. 03:07 PM I just received new tv remote from spectrum and having same problem. Samsung know all about this issue but will not admit to it. Turn on your TV and select the matching HDMI input for Optimum Stream. Press the down arrow button once then the up arrow button once to select the filter options. Anyone have any insight as to what the issue maybe? You can also move this to different places on your PC, including elsewhere on your hard drive or to external drives. (This same exact issue also happened to me from 19 to 22 April. Copyright Windows Report 2023. Yep I had that multiple excuse until I pointed out that I had the same problem with the built in freesat recording, which I believe do not use multiplex. Spectrum.net Using the arrow buttons on the remote select 'Saved'. Also, users in the European Union and Korea who are using Windows 10 N or Windows 10 KN must first install the Media Feature Pack for N and KN versions of Windows 10 to carry out the troubleshooting. and our (Of course this still doesn't explain why the scheduled recording for Williams disappeared to begin with.). Invalid Optimum ID, please complete all fields. Didn't record, disappeared from Scheduled Recordings, and when I tried to set a new series recording for it no red dot appeared, nor did the show reappear in scheduled recordings. in, 13-09-2018 MSNBC But suddenly this week we dind it not listed on our DVR recordings, and when we go to guide we cannot get it to record at all. Leaderboard. For more information, please see our If you're not sure how to do that, follow these instructions: Right-click on the taskbar and go to Task Manager. If you're having trouble fast forwarding through recorded content, including ads, follow the steps below: Exit your current stream. Connect your DVR / NVR to a router with an Ethernet cable. It also happens when I am not watching On Demand, but it seems that it will always happen if I am watching On Demand while something is supposed to be recording. in, 21-01-2018 Hello, Our scheduled viewing and scheduled recording function on our TV has recently stopped working. Some of my shows didn't DVR. We are here 24/7/365 to provide assistance. Its a very easy thing to do, but if youre not sure how, just follow these instuctions: Theres a slight chance your game isnt compatible with the Game DVR feature. If that doesn't work, reboot your DVR receiver by pressing and holding the POWER button for 5 seconds. Question About Spectrum Voice (Landline) Caller ID Information? Hey there! Finish the process and restart your computer. Highlight "Play" and press SELto start watching. We can't get your messages right now. Yes on my 65ks9500 since August. Optimum | No Dvr Access You do not currently subscribe to DVR service on Optimum TV DVR allows you to record up to 15 shows at the same time. I have been recording programs on DVRs since 2005, and unless the power was out, never had a problem. I am having issues with the Cloud DVR. Other systems show progress thumbnails so you can see where you are, but not Spectrum, it's all guesswork. Thank You for your response. Please try again". My mother always manually sets her DVR programming. Both the assistants who I contacted seemed to be reading from a script. When three white dots appear on the screen, unplug the DVR again. Will do time shift but not scheduled recording. Ask a question. Before posting a new question, please check out our, You are currently viewing the Spectrum Community Archives. So disappointing. Are you still experiencing that error code? in. in. I'm spending too much money on an unreliable service and I am not happy about it at all. I have been using the Cloud DVR for about 6 months. If you go to the guide or scheduler after the start time of the selected programme the viewing or recording . None of the devices show the recording that disappeared or were scheduled to record but appear to have not recorded. The programs were for Home Again recorded on a local channel. Can't play recorded programs | Xfinity Community Forum If the program you are currently watching pauses, then the PVR functionality has been successfully restored. All of the three remote Receivers are served by coax from the gateway box. Unfortunately there is no way to recover programs that did not properly record. Sorry, something unexpected happened. Reference Code:RCD-1007. If the problem persists, unplug your receiver and wait 15 seconds. Confirm your recording settings by pressing the Menu button on your remote. From here you can cancel the recording, or change the settings (which is what we want to do). Moms give us everything. Normally the HDMI port is not connected to the DVR. You can also select Win + G in the event that the shortcuts do not work for a full-screen game. Make sure you've got the recording space for that marathon of your favorite show. the CDVR. Its not even worth it to watch a recorded show because you miss so much. I don't know what Spectrum did over the last few weeks, but they really have messed up. Reconnect, and power back on. Select Settings from the Start menu then go to Update & security, and select Check for updates. Optimum.net is compatible with a wide range of browsers. Wait 10 seconds. All it takes is a few steps. Privacy Policy.
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